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The UPS Store
4115 Columbia Road, Martinez, Georgia, United States
About the The UPS Store
The UPS Store located at 4115 Columbia Road in Martinez, Georgia, is your one-stop shop for all of your shipping, printing, and small business needs. From packing and shipping services to printing, copying, and faxing, The UPS Store has everything you need to get things done efficiently and effectively. With friendly and knowledgeable staff ready to assist you, The UPS Store is the go-to destination for all of your finance and store needs in Martinez.
Photos of The UPS Store
4115 Columbia Rd #5, Martinez, GA 30907, United States
Opening hours of The UPS Store
Monday:
08:30 - 18:30
Tuesday:
08:30 - 18:30
Wednesday:
08:30 - 18:30
Thursday:
08:30 - 18:30
Friday:
08:30 - 18:30
Saturday:
09:00 - 17:00
Sunday:
11:00 - 16:00
Reviews of The UPS Store
"Sadly, I didn't agree with others about this location. However, recently the customer service isn't there. During my last three visits, they don't greet you/me, they greet certain people. Usually when I report to the wait line, the man is in a hurry. He indicated during one visit that I was another customer. He stated, "You need notary?" Instead of asking what was needed. Once he finds out, he gives my form to another person or gives it to someone in the back room. I have to wait on the other person to locate my package. This store is seriously lacking customer service. I am considering getting a new location. They can't be all cold buildings!"
"Manoj and Team were so fast and efficient. I used to come to this location a year ago and it awful every time. So glad I came back, was such a better experience. Very helpful. Now I don't have to drive further to a different location."
"I don’t normally write reviews but I was just disappointed that I had to leave a review. I Went there to mail important documents along with a return shipping label. I don’t know if the initial staff don’t know that it is possible to buy a return shipping label to go with my documents but they were dismissive about my request and kept telling me “No”. I was frustrated why they would not try to listen and understand my request and were just pushy about it. Furthermore, had I not verified my address, my documents would have been lost because they insisted that the address reflecting on the shipping label was correct when in fact it did not show the correct address. Thankfully, another staff from the back came in and handled my request and had no problem facilitating my request and even corrected my address in the return shipping label because it was not typed correctly."
"I came to this UPS Store stressed and worried that I didn't have what I needed to send my package. At the counter, with a smile, waiting, was Mr. Manoj. From the time I approached the counter, he was patient and willing to help me with some returns from Temu. His trusted partner and wife Sonal with her friendly conversation, made me feel at ease. Making sure I had everything I needed to complete my return, both Manoj and Sonal took very good care of my package and assuring me that my return was complete. I strongly recommend this UPS store! I received the best customer service! It's worth the drive to this location every time!"
"I rented a mailbox from these people for years because I needed some place to store my mail because I am out of state for months at a time for work. Unfortunately, over the past several months due to overwhelming work engagements, I forgot to pay my renewal fee for my mailbox. Rather than doing the intelligent thing and give me a phone call to remind me that I missed my renewal fee they decided to send me a certified letter to my home address. If a person is using their mailbox service for their mail obviously they are doing this because they are never at home to receive mail so why would you send them a certified letter to their residential address? This makes no sense! The smartest thing to do is to pick up the phone and give me a call. However this place did not have the common courtesy to do that . To make matters worse they sent all of my packages and mail back to the original sender. The nice thing to do would have been to call me about the situation and allow me to pick up my packages. However, the choose to be nasty and get rid of my belongings. That really shows that they appreciated me as a customer over the years. These people here are total losers! I will never recommend this place to anyone in the future. I am sure they will leave some type of response like it's not their fault or being apologetic. At the end of the day they could have handled this situation a lot better than they did. It's unfortunate because looking at all the bad reviews of this place (171 one⭐ reviews ). They are only hurting their reputation by treating customers poorly."
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