Little Caesars Pizza 1513 Whiskey Road, Aiken, SC 29803

"This location needs a new manager!!! She has absolutely ZERO customer service capabilities or professionalism. On more than one occasion we've encountered an issue with her and she has nothing but an attitude and will literally snatch the boxes from your hand. We will order food well in advance only to sell have to wait in it when we get there. Then, instead of handing us the food, she will walk right past you and put it in the portal thing. It's always hard to get it all out because we generally order a large order and the items are packed in it tighter than necessary. I could go on and on. I will just start going to the one across town. It's worth it to get better customer service. I'll also be in touch with corporate. If you don't like customer service then don't work in customer service."

"Even with a short staff these 3 individuals on night shift did a wonderful job with fulfilling my order. A large meat lover pizza. Traditional wings. And a cold 2 liter soda. 5 stars if I had 10 I'd give them 10! Great job"

"Was told to pull up. Was not given a time frame of how long the wait would be. Nearly 20 minutes when we were the only people there for over half of that time. Pizza came out improperly cut. Had to pull apart with our fingers. It takes the same amount of time to cut the pizza right as it does to cut the pizza wrong!!!!!!! Not the first time I’ve had to wait 20 plus for a “hot and ready” pizza. First time it took that long and still came out all messed up. Very disappointed. I’m just going to get my pizza from the freezer section from now on. Cheaper and takes the same amount of time at this point."

"I went to this location on 2/05/2022 and placed my order at 4:57 PM. I was told my pizza would be ready in 15 minutes but then the employees said they had a "big big order" and everyone would have to wait but they still continued taking orders they knew they could not fulfil and refused to give refunds with the excuse that there was no manager there. The employees were taking food and sauce containers out of cabinets and storing them on the floor. They also left trash on the floor. One employee wiped his nose with his hand and continued handling takeout boxes and presumably food as well without changing his gloves or washing his hands. The customers were obviously getting agitated at having to wait but remained civil. The employees stopped talking to us completely by about 5:30 PM but kept giving out orders to new customers who walked in. Eventually a middle aged woman came in and started handing out orders from a food warmer to the waiting customers. Everyone had to ask for her attention to get anything. After I got home around 6:30 PM I realized that the pizza she gave me was really old and room temperature. The paper on my pizza box said "Estimated for Feb 05, 2022 15:28:00 PM". So not only did I have to wait an hour and a half for a pizza without the option of being refunded, but they gave me a pizza that was an hour and a half old before I'd placed my order and 3 hours old by the time I got it home. I will NEVER give this location another dollar and seriously doubt I will go to any other Little Caesars location since this is the way they let their restaurants be run."

"Went to this location on 09/12/17 around 3-4pm (it was storm day) I understand employees want to leave early because of the hurricane but at least they need to give customers fully cooked product. ordered 2 pizzas and 1 order of bread sticks. none of them was hot and ready and even half of one pizza's edge and whole breadsticks were totally undercooked (almost close to fresh dough). we had to wait about 10 to 15 mins to get lukewarm dough. had to cook in the house oven for about 15-20 mins . only because this location's pizzas are not all the time like this, so I gave them 2 stars. if you don't want to buy lukewarm-and-wait pizza and come back home to cook further yourself check your received products before you leave the store. (the last pic is what COOKED dough supposed to look like)"