Greenville Toyota Collision Center

"I dropped my car off on Nov 6th for a simple repair (busted tail light and paint). Since december I have called weekly for an ETA on when the repair will be complete and have received the run around about what’s really going on or when it will be ready, no one seems to have any idea. It is now January 30th and still no help or response from Michelle, Lou, Michael Jordan and i’ve even called Mike O’leary. I received notice last week that it was ready and now it seems to not be the case and no one will call me back. DO NOT use this body shop if you want timely work done, an accurate report, and communication on the status of your vehicle. This has been the worst service experience of my life."

"Professional, and knowledgeable personnel. Timely and excellent service on my vehicle, and everything looks great. Unfortunately, I have had to have my car repaired more than once (due to separate accidents with a deer and someone side swiping me), and I would only let this business do the repairs. I highly recommend this repair shop."

"Took in a 2022 Lexus LS500 for a bumper gouge repair. Dropped off showed the damage that needed repaired and painted (which included the scratches) . $1800 estimate. Ok lets rock. 7 days later I pick it up and the scratches were still on the bumper. They only repaired the gouge and clear coated the rest of the bumper, knowing they were clear coating over the scratches. Was told for another $50 we could have fixed the scratches-I POINTED THEM OUT WHEN I DROPPED THE VEHICLE OFF. They should have called me and said " for another $50 we can repair the scratches and paint that also" But NO PHONE CALL. Thats like painting half of your wall at your home. VERY DISSAPOINTED. They could have called me and said it was another $300 to repair the scratches I would have paid it. Now I am stuck with scratches in my bumper over a $50 non phone call. The only good thing I can say is that the ladies at the front desk were very nice. UNREAL!!!"

"After colliding with road debris on I-85, I took my month-old Corolla to Greenville Toyota Collision Center. Michelle did my initial estimate and seeing I was distraught, went out of her way to reassure me that the Collision Center would be able to repair my new vehicle. While I waited, I received timely text messages with updates. Kathleen was available for office visits, phone calls, and texts. Kathleen also went above and beyond to ensure my vehicle was repaired correctly and in a timely manner. She was my “Christmas Angel”. I would highly recommend Greenville Toyota Collision Center and if I ever need collision repair in the future, this is where I’m taking my vehicle."

"Toyota Collision did an excellent job on the repair. It did take five months. Progressive is partially to blame because they didn’t come and inspect the vehicle for over a month. Then we were placed in line for the repair. Parts were on back order and it was a cluster. But we finally got it back. The ladies working in the department were very nice."