Caliber Collision

"This location was disappointing. Was unable to leave with my vehicle despite the shop saying it was ready due to so many incomplete repairs at pickup. Left it for an additional week and it was still not satisfactory. I’ve used Caliber in the past (different location) and was 100% satisfied. The customer service in office was great. I’m not sure what’s going on with the repair technicians that they don’t match up to the office staff."

"A friend recommended this location to me. He was very pleased with their work - and so was I. The staff are very helpful and friendly. I appreciated the daily updates I received. My car looked fantastic upon completion. I also liked how the staff walked me through the entire process and answered any question I had."

"If I could give more stars, I would! I had a fantastic experience at Caliber Collision after needing my car repaired following a car accident. Melvin was my point of contact and “case manager” and he was wonderful! I told him I felt like I was at the “Chick-fil-A” of collision centers. The customer service I experienced because of Melvin was top notch. He was so kind, personable, professional, and always kept me informed. I felt like he genuinely cared about me and getting my car repaired in a timely and correct fashion. He worked tirelessly to track down a part that was backordered (with no ETA in sight) in order to get my car completed. It’s really rare to find someone like Melvin in this day and age. Hard worker, compassionate, knowledgeable, and professional. The repair team did a great job on my repairs and my car looks like new! It’s also very convenient they have an enterprise outpost so it makes renting and returning a rental car a breeze. Highly recommend Caliber Collision for any body work and if you get the chance, request Melvin! You don’t be disappointed with the quality of work and customer service!"

"Caliber Collision provided me with fast and efficient service when repairing my Nissan’s bumper replacement. My accident happened right before the holidays and I just knew I would be waiting on repairs for a while. They did the estimate the same day I dropped off and gave me a promised date of completion. All went smooth and I picked up on the promised date. Communication was good. I was kept informed as repairs progressed. Their staff was professional and friendly. They were always available for my questions and concerns. I would recommend Caliber Collision in Greenville SC to others."

"Caliber did a great job repairing my car. They were very clear about the cost and the time expectation. Highly recommend them! Their employee, Darielle, was fabulous on explaining things and keeping me updated! She definitely should get a bonus! Their front desk attendant was very friendly."