First Class Halt - Anderson

"I recently had my car in for service at First Class HALT. They were friendly, knowledgeable about my car, and knew just what I wanted done. There was no pressure to have any “extra” repairs done. And the repair bill was very reasonable. A “five star” experience."

"The representative that I talked to on the phone and at the store was extremely professional and helpful. I live in a rural area, so my drive time was about a hour. The customer service area at the store was very clean and comfortable. The issue with my car was diagnosed and resolved quickly and to my satisfaction. My only concern was the cost. I feel that I got an acceptable value for the issue that I took it in for because I had no way to self diagnose the problem and don’t know what others may have charged for the resolution. But aside from what I took the car in for, they said that the brake pads needed to be replaced and the rotors turned; and gave me a quote. I thought the quote sounded high, so I declined. The following week, I had the exact brake job completed at another service center, and the total cost was less than 1/2 of the quote I was offered here. I chose this business because they appear to be Lexus specialists, and thought they might be less expensive than a Lexus dealer. I’m not sure that ended up being the case for me."

"My Honda had two lights come on and they continued to blink- the brake light and the check engine light. It seemed to drive fine but those warnings would not go away. An easy fix occurred by one more turn of the gas cap, but I never would have figured that out without their help. They were extremely courteous and attentive to my concern about the price paid to fix it. I was very pleasantly surprised at how they handled this. I would definitely recommend for anyone with a problem to come here for service. Can’t say enough good about their handling of this situation. I will definitely return to First Class Halt to have my Honda serviced!"

"The associates at First Class HALT are genuinely concerned and respectful about their customers and their customer’s vehicles. The associates at First Class HALT thoroughly examined my vehicle, made me aware of my vehicle’s mechanical status and of any necessary maintenance work or repairs. Each maintenance or repair item was itemized for cost with regard to parts and labor and sent to me in via text to for my review, understanding and approval before any work commenced. In addition, when I requested my vehicle’s headlights be treated for fogging/yellowing, a treatment was implemented by First Class HALT that was fabulous in result as well as very affordable. Associates at First HALT are friendly, courteous, helpful, and I have EVERY confidence that my vehicle is safe and well-serviced! I highly recommend Fist Class HALT to anyone who needs their Honda, Acura, Lexus or Toyota serviced! First Class HALT is a credible alternative to any dealership."

"This place was amazing! I was expecting a call of “you need this and you need that” but nope, Everything looked great. Brian told me what to be watching for but never pushed sales and I loved that. Amber shuttled me to and from work and was great to have a conversation with. This place has my business. I would highly recommend. Thank you for everything."