Walmart Auto Care Centers

"Do not come here for tire service. I typically do all service on my vehicles my self but I don't have equipment for tire replacement so I decided to come here. The technicians here scratched up the rims on my car. I was watching as they were doing the installation and all the workers gathered around my car it was pretty clear that they noticed they messed up but didn't say anything to me in hopes I wouldn't noticed especially how dirty my rims were after the installation. I clean my car really well even the inside of the rims so idk where all this dirt came from maybe an attempt to cover up the scratches. After they gave me back my car I went around to look for any damage which there was plenty of I went back they came out to take a look took pictures and my contact information. They said I would receive a call it's been a couple a weeks now and I still haven't heard back. My guess is they never intended to reach out to me from the beginning just said a couple of things to get me out of there. They are clearly not very experienced with the majority of the workers looking like they are still in highschool. If they are so careless with their work I can't imagine what other steps the skip with other services they offer. I've been working on cars for a very long time if you want your car to last and run skip this place all together. ***UPDATE*** It's been 3 months and I have still not heard anything from Walmart about them scratching my rims. I am not surprised, my assumption about them was correct to begin with. They simply don't care about you or your vehicle. Imagine if they cause some mechanical issues to your vehicle and will avoid taking responsibility. Whatever you do don't come here not even for an oil change you might come here for something simple but they can cause some major damage to your vehicle and leave you to deal with it out of your own pocket."

"The staff at the auto center were very nice and compassionate seeing I needed a tire change for traveling emergency due to a death in the family. They offered to stay over and help me and I appreciate this kindness in my situation!! Very professional! Thank you to Nick, Mike and Brice who worked today to help me when I needed it the most! God Bless you all! ❤❤"

"Guy that checked me in was not friendly at all to me or the woman in front of me. Took him 10 min to come talk to us and then he put my oil change down under a 2500 diesel I used to have. I was in a small little s10. He put in the notes it was a s10 guess he was to lazy to do it the right way. Only good thing was they was quick at the oil change took about 25min"

"Went to Walmart in Boiling Springs tire and lube center because I was having some vibration with my tires. A technician came out to my vehicle and I explained what the problem was. He walked off talked to another technician and that technician came up to my car and said that sounds like a brake issue. The technician then recommended I take my vehicle to another business that handles those kind of issues because they don't. They did not even make an attempt to even check my vehicle tires. To make a long story short I took it to the business that they recommended and came to find out one of my back tires was worn all the way down to the metal on the inner side of my tire. The technicians at the Walmart in Boiling Springs did not even make an attempt to even want to check my tires."

"Now I usually come here to get my oil changed. It’s cheaper than other places & so I don’t mind the wait. But I went to call today to see how much it cost to do a tire rotation & the phone rang & rang. What is up with these people not knowing how to answer the phone??? It baffles me. I’ll mention it tomorrow to them to their face. Loses a star from me for not answering the phone & loses another star for closing so soon. Most people don’t even get off work till 6. So closing at 7 is absurd to me."