Cummins Sales and Service

"Had a sensor replaced in my generator. Worked completed satisfactorily. Dave Service writer was nice and explained everything. Tammy service manager explained the needed service and cost. Would recommend this Spartanburg, SC location over any other. Cummins, you pay for the name, but, I am satisfied with the repairs. Gary"

"After a suspicious oil leak was found in my CAC piping during preventative service at Freightliner for my motor home I called This Cummins service center. They were able to fit me in same day, diagnose the problem with my turbo and have me back on the road in 3 hours for just over 100 bucks with confidence my engine is working as designed. The 50 amp Rv hookup was a bonus while we waited. Honest hardworking golf’s at this Cummins center. My first experience with Cummins and I am beyond pleased."

"Our brand new (75 hours) Cummins/Onan generator stopped working with no warning or fanfare. We were on the road for an extended family visit and unfamiliar with the area. We found the Spartanberg Cummins, drove there after hours and waited for the shop to open in the morning. Like all shops they were completely booked, but Dave worked us in before lunchtime. They identified the problem and Amanda explained the repairs required, but warned us of potential issues with parts availability. Being on a schedule, we decided to have them forward their analysis to our home Cummins facility in Oklahoma City so we could finish our planned trip and have the repairs completed there. Had timing not been an issue, we would have preferred to have Spartanburg complete the repairs. This is an outstanding facility with a clear focus on professionalism and customer service. Well done!"

"Excellent facility; clean, 2 RV Electric hookups for those arriving overnight for morning service, waiting room with TV and complimentary bottled water. Dave in Service was eager to help and knowledgeable keeping me informed while I waited."

"Had a Check Engine light come on while traveling in our Newmar Motorhome last month. Called this service center as we already had a chassis service appointment at Freightliner in Gaffney for this week. The service advisor looked up the code and said we should be ok to drive it and got us an appointment for the day after our Freightliner service. Dave checked us in and we spent the night with electric service in their lot. The morning of our appointment they took the Coach in and the Service Manager called me after lunch. She described in detail the steps they had taken to troubleshoot the code and she was convinced there is nothing wrong with the Coach. They could have thrown several thousand dollars in parts in it but she didn’t believe that was necessary. 3 hour drive home and no issues. Nice to find a service center where everyone was pleasant and professional."