The UPS Store

"Amazing Customer Service! We have been to this store multiple times since moving here 5 years ago and each time we are appreciative of their kindness and efficiency!! Today though, put them over the top in customer service for us! We had a rush need for notary and overnight mail. I was so anxious going in thinking we wouldn’t get it done in time but once again, they exceeded my expectations! The team here could teach other businesses how to work in a hectic, stressful environment and do it efficiently, with kindness and leave the customer grateful!"

"I called in to the Duncan SC UPS store. A super nice and helpful young lady by the name of Sophie helped me to initiate an Amazon return over the phone. Sophie went out of her way to help me and was super patient with this non tech savy old man over the phone. The world needs more Sophies in customer service. A+++++"

"Erica and the crew are absolutely amazing! They are always busy but they work so quickly without sacrificing the quality of the job and its customers! They hold doors open for me when I am lugging in my packages and always greet me with a smile!"

"We went all over the world it felt like, trying to find somewhere to print our wedding invitations. After another UPS store told us no, we thankfully found store #2811! Every single employee we encountered was so nice, helpful, and professional. Our invites turned out beautifully! I could not be happier with our entire experience! Thank you store #2811, and all of the wonderful employees you have there. We will definitely be back!"

"We appreciate the workers at this store. We needed to change stores for our shipping needs. They were very accommodating and helpful. They are efficient and It takes no time to run in and drop of packages/large rolls of fabric. They are scanned immediately. Not to speak bad of other stores, but this location is far superior."