First Class Halt

"Logan was the best with an unexpected reschedule. He was great with communication and updates on the process of my car. Always great experience when visiting First Class H.A.L.T."

"Amazing customer service on difficult warranty fuel injection system issue. Dropped car off, they called and paid to Uber me home, spent hours troubleshooting, did not charge me, if issue surfaced again, they said get towed back and they would pay for tow!!! Never seen someone stand by their work like HALT Full five star rating!!!"

"Took highlander for oil change and inspection dropping off with no engine faults the last 7 years. Left HALT after service complete and fault light triggered in less than 10 miles but HALT denied they could have caused it and were more interested in a $150 diagnostic fee to assess what was not broken when I dropped it off. It was an oxygen sensor. Was it just bad timing, who knows, but is an odd coincidence . Am Highly disappointed they were more interested in another fee when the car just left their shop. Will never return any of my 5 vehicles and my friends will learn the same."

"Very customer oriented. Didn't try to sell me any unnecessary services. Went in assuming I needed new brakes. Was given a thorough explanation of how much wear and how much was still available on my brakes. Anywhere else would have charged me for new brakes. Feel secure my vehicle is in good hands - will definitely be returning."

"We heard a lot of good things & we were looking forward to our experience. But it was a little disappointing. I had my car assessed then we dropped it off at a later date to fix the brakes/tires. On our second visit they were supposed to order my new tires which would arrive 3-5 business days later. There was a mix up & the order was never placed. I called 2 weeks later to inquire & they then placed the order (they did apologize). On our third drop off my new tires were placed. I had to wait with 2 small kids longer than expected for it to be ready (I dropped it off the night before and it wasn’t ready until almost 5 but I was told it would be 415. Otherwise I never would’ve been dropped off with my 2 children if I knew I’d have to wait almost 45 minutes.) 2 days after the new tires were put on they had low tire pressure, even though they were brand new tires & I assume were checked. From what we had heard we were assuming it would be an easier process & we were just disappointed with how complicated it was. We will be retuning to our previous auto shop for my next service."