About Us

M&T Bank, located at 1955 Buffalo Road in Rochester, New York, is a full-service financial institution offering personal, commercial, and small business banking solutions. With over 1,000 branches and 1,700 ATMs, we are dedicated to serving customers across the Northeastern United States. Our team of personal bankers is here to assist you with opening accounts, applying for loans, and selecting the right credit card for your needs. For businesses of all sizes, our Business Banking Specialists provide tailored products and services to help you manage your finances and grow your business. With over $200 billion in assets, we are committed to helping you build financial security for the future. Visit our Westmar branch today or use our convenient 24/7 ATMs to access your accounts.
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Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
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Reviews
"They wanted to charge me $8.80 to cash a check drawn on heir bank. F M&T and their greed! I will never do business wih them. This is after wating in line for 10 minutes because only one teller was working. Update why would I waste time contacting M&T. I have cut my losses and informed all my customers that effective immediately I will no longer accept checks from the greedy bank M&T. Again F M&T bank and their greed. I will keep using a credit union and not greedy banks."
"Terrible. Can never be reached over the phone. Dispute filed 1/12/22. Have letter that's says it's credited. Not credited as of 1/31/22. Locked card, and they still let a transaction go through. Next step is Consumer Financial Protection Bureau. Even reached out to CEO. Non communicado. Pathetic. Update. So it looks like things are going in the right direction. Part of the issue is solved. I appreciate that. We will see."
"Moving on to another bank. Tried to work with them at this location getting a Mortgage. No dice. The employee who deals with Houses is only there Tuesdays/Thursdays and wouldn't return my calls/emails. I work 15hr days Mon-Thurs, did not want to work with me around my schedule or set something up. Not a problem."
"Very professional and friendly employees. In and out very quickly. Our main bank for all our banking needs"
"The customer service at this M&T Bank is by the far the best I have encountered!!! I am there weekly for business and personal transaction and highly recommend this bank and branch."
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