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Advantage Travel of CNY, Inc.
3208 West Genesee Street, Syracuse, New York, United States
About the Advantage Travel of CNY, Inc.
Advantage Travel of CNY, Inc. is a premier travel agency located in Syracuse, New York. With a convenient location at 3208 West Genesee Street, they offer a wide range of travel services to help clients plan their dream vacations. Whether you're looking for a relaxing beach getaway, a thrilling adventure abroad, or a romantic honeymoon destination, the experienced team at Advantage Travel of CNY, Inc. is dedicated to providing personalized assistance to ensure a seamless and unforgettable travel experience. Contact them today to start planning your next adventure!
3208 W Genesee St, Syracuse, NY 13209, United States
Opening hours of Advantage Travel of CNY, Inc.
Monday:
08:30 - 16:00
Tuesday:
08:30 - 16:00
Wednesday:
08:30 - 16:00
Thursday:
08:30 - 16:00
Friday:
08:30 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Advantage Travel of CNY, Inc.
"Great costumer service. Went above & beyond for me."
"Poor customer service, made errors on scheduling student's study abroad tickets, provided incorrect advice to our family for student's travel, and on the day of travel the office was closed and they weren't answering their emergency line. Do not recommend!"
"We booked my daughter's flight to France through Advantage Travel of CNY and when we needed to change the date of the return flight, I called Lufthansa and they were going to do it at no cost until they saw that I had booked the flight through a travel agency and said it had to go through them. I called Advantage Travel and they said they would follow up and let me know the cost. The days slipped by and heard nothing from them. They did not answer my emails or even let me know why there was delay. My daughter's flight is supposed to be departing tomorrow from Strasbourg and we still have yet to hear from Advantage Travel. Definitely not an advantage to book through them. Truly an awful company with the worst customer service. AVOID this company!"
"Failed to inform me of a flight change that resulted in me having to spend the night in the airport without accommodations."
"Currently studying abroad and I'm trying to change my return flight to enjoy my time here in Europe. I take multiple flights a year and I am constantly changing flights, so I am no stranger to cancellation fees and processing fees. Advantage Travel definitely takes advantage of students studying abroad. I asked for a change in flight, and their team is telling me to change my flight a month in advance with cost $300, when my host university's travel agent (who over sees our stay here) is telling me their charging far too much for a change of flight from Iberia Madrid to JFK. Did I mention that the $300 fare doesn't include change in the flight? I suspect a large portion of that $300 goes to processing fees a.k.a the Travel agent pressing a few keys and making one call to Iberia. They're also quite rude when I called them out of the fee. I asked where those funds were being allocated, and they weren't giving me an answer-- Just being rude. If I'm spending money with your firm, I have a right to know how you are spending my money."
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