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Empire ONE Federal Credit Union
3020 Orchard Park Road, West Seneca, New York, United States
About the Empire ONE Federal Credit Union
Empire ONE Federal Credit Union is a leading financial institution located at 3020 Orchard Park Road in West Seneca, New York. As a credit union, we are committed to providing our members with personalized financial services and products to help them achieve their financial goals. With a focus on community involvement and member satisfaction, Empire ONE Federal Credit Union is dedicated to serving the financial needs of individuals and families in the greater West Seneca area. Join us today and experience the benefits of being a member of Empire ONE Federal Credit Union.
3020 Orchard Park Rd, West Seneca, NY 14224, United States
Opening hours of Empire ONE Federal Credit Union
Monday:
08:30 - 16:30
Tuesday:
08:30 - 16:30
Wednesday:
10:00 - 16:30
Thursday:
08:30 - 16:30
Friday:
08:30 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Empire ONE Federal Credit Union
"Tried to cash a check from here but I can't without an account. This doesn't bug me. Why I would never bank here is how rude the lady was."
"I have been a customer here for many years and I am seriously considering removing my accounts. The customer service phone number is useless, no one ever calls back. The removal of Saturday hours is very inconvenient. My husband used his card to make a purchase but the card locked him out when he tried to the ATM after that. Because there's no customer service on Saturday he was just locked out until Monday. I'm only giving 2 stars because the app is finally updated."
"No Sat hours anymore and no more late fridays. Place has gone down hill. Will be removing my money and getting a new bank. Customer for 20 years, worst it has ever been."
"It is unacceptable for a bank/credit union to not have Saturday hours. My advice to this FCU would be to be closed on Monday and open Saturday so that those of us with M-F jobs can go to the bank on the weekends. Online banking with this bank is also horrible. They keep locking my account every time I try to long on. I have had a much better time with Citizens Bank where they have Saturday hours and don't lock me out of my account if I make a mistake when logging in"
"This credit union was great while it was Buffalo Postal Community Federal Credit Union. Since it has changed to Empire One, I’ve had nothing but problems. Horrible customer service at the West Seneca branch, to the point of being rude. Loads of issues with changing my name and opening accounts for my children, stopping my debit service every time I travel outside New York despite calling them to let them know I’m in travel status, and today, I showed up to cash a check on a Saturday at 10am. They have always been open until 1pm. Not today. Completely closed. No sign, no notification they were stopping Saturday hours, and the website still indicates hours on Saturday. I’ve been a customer for 12 years and unfortunately, as of Monday, I’ll be signing up with a new bank due to the lack of professionalism at this credit union."
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