Kingston Kabs

"I had the worst interaction with the drivers. They are disrespectful and don't have manners while driving. I just asked a few questions and the driver kept yelling and screaming at me to get out of the car."

"I just asked them to drive me 12 minutes to a hiking trail. The dispatcher who answered the phone said it was « a lot of mileage » and quoted $35! I said it’s only 12 min away and he said « I don’t want to argue about it » and hung up. I would not recommend this service and think he should get a job not facing customers."

"I am a Nurse. Dispatcher regularly lies about how long wait is for ride. Today older rude woman on the phone says 10 minutes. 10 minutes later, 10 more minutes. The 3rd time she said 10 minutes, I said are you sure? She got very snappy and said I dont know maybe 45 minutes i dont know im sitting at a desk... this is unacceptable when you are trying to be patient and have to go to work. Then I call back and they said i was mouthy and find another ride.. DONT USE THIS TAXI THEY ARE LIARS and they will refuse service for no reason. Needs to be shut down better off taking the bus..."

"The prices are insanely high. I mean coocoo crazy. Driver was great but the car smells like cigarettes and they charge me 200$ for something that uber is charging 90$ for."

"The drivers are great & engaging while managing a ton of pressure while driving residents of all walks of life with a front row seat to the crime and chaos in our city. The dispatcher has been there for over 25 years and is a good caring person, however, when she is treated disrespectfully by impatient customers multiple times a day it must be difficult to maintain a cheerful tone with the next call. Please try and see things from her point of view & remember how busy, fast paced & big our city is becoming. This is the price of progress. I have had many positive experiences with Kingston Kabs and they have been there when I needed them."