Legal Aid Society of Northeastern New York

"Waited on hold for over 20 mins before even speaking with anyone and then before hearing my full story they hung up on me."

"I am greatful for this service that is available for for the low income which in times like these so much poverty we r not forgotten our voices are heard. I cannot thank enough for this service and Attorney Alicia Berger whom has been amazing assisting me and guiding me like an angel through a tenant/ landlord issue that was consuming me in depression and i felt alone till Attorney Alicia Berger was placed in my path. Although my income did not qualify she guided me via phone every single step of the way, I wasnt alone. Miss/ Mrs. Berger i cant thank you enough, if not for u, ur proffesionalism, dedication, the time spent on the phone making sure ,i got this , u couldnt represent me but because of ur dedication and ur perseverance i got strength and courage, it was as if u were there in court with me positive outcome ty your the Best"

"So, so helpful in this part of New York, especially to the less fortunate and people who really suffered during the pandemic"

"My daughter and I are fighting for custody of her 2 kids. She qualifies for a public defender however, because I'm a grandparent, I dont. So, I called legal aid. They told me that they cannot help me because they are helping my daughter so it's a conflict of interest. How is it that legal aid will help people who qualify for a public defender? Now I have to figure out how to pay for a family court attorney even though financially I qualify for a public defender I'm not entitled and my daughter who is entitled decided to go to legal aid instead so now I cant. I honestly think that they should help people who dont qualify for a public defender and financially cannot afford $2500 retainer for an attorney."

"For the short amount of time I had to prepare for my case, I was able to get amazing help, advice and support. I was able to win my case with the wonderful help I received."