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Star Hyundai Service and Parts
162-34 Pidgeon Meadow Road, Queens, New York 11358,
About the Star Hyundai Service and Parts
Star Hyundai Service and Parts is a premier car repair institution located at 162-34 Pidgeon Meadow Road in New York, United States. We specialize in servicing and providing parts for Hyundai vehicles, ensuring that your car receives top-notch care and attention. Our team of experienced technicians is dedicated to keeping your vehicle running smoothly and efficiently. Whether you need routine maintenance or major repairs, you can trust Star Hyundai Service and Parts to deliver exceptional service every time. Visit us today and experience the difference for yourself.
Photos of Star Hyundai Service and Parts
162-34 Pidgeon Meadow Rd, Queens, NY 11358, United States
Opening hours of Star Hyundai Service and Parts
Monday:
07:00 - 17:30
Tuesday:
07:00 - 17:30
Wednesday:
07:00 - 17:30
Thursday:
07:00 - 17:30
Friday:
07:00 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of Star Hyundai Service and Parts
"Told me 2 hrs for an oil change and tire rotation.. came back 4 hrs later they didnt even start they were busy chatting and stalling. After complaining for another hour they finally started working on it right before closing then asked if i still wanted a tire rotation. I was very unhappy and told them no i had to leave because they wasted my whole day. Never going back"
"Jessica is just the loveliest person with true customer services skills. You’ll be lucky if she oversees your appointment. Thank you for a seamless experience Jessica"
"I went there to get an appointment for a state & safety inspection. The receptionist became nasty after I told her the state inspection was expiring this month. I do not want an appointment next month because I do not want to get a ticket or get unexpectedly pulled over by police. Also, she claimed it was overbooked for the rest of the month. This is unacceptable. She has no sense of understanding. Therefore, I left the shop without a service."
"To get an appointment to come in for service while you wait, plan at least 4 to 6 plus weeks ahead to find availability, not good on top of service advisors turnover. Came here in mid July and this past week for routine oil change, rotate tires as I brought 2019 Sonata from them, things are going downhill. Spent 4+ hours and this time 5+ hours for simple oil change & annual safety & emission inspections, was told it will be several hours ... More like half a day, next time, if I return - bring lunch or eat somewhere, get a doctor's appointment in Flushing and haircut done in between. Shop really that busy but nobody seemed to be on top of work flow & indifferent. Complimentary coffee is gone too & water cooler empty and no drinking cups. Sad and it's not good for repeat & loyal customers to feel they want to come again."
"If it’s up to me I will give them zero stars. I have the horrible service experience. My 2016 Senta Fe had an engine replaced recently from this place. When I went to pick up my car after the engine replacement my driver side mirror was damaged, My car had scratches all over and there was rear bumper damage. And this is not the first time this happened to my car. My car got hit 3 times in there dealership. The staff, service rep, manager is clueless. The dealership doesn’t provide with any loaner vehicle. I am paying for Uber and Lyft everyday to go to work and the dealership is not reimbursing me. It’s been more then 3 months I spend over $2000 in commute and they still have my car. After the engine replacement I didn’t get to test drive the car. The new manager is so unprofessional and he have no idea what’s going on at the dealership. Every time I ask him questions he tells me I will speak to my higher authorities and never gets back to me. When I saw the damages on my car The new manager refused to fix it and he started blaming all the damages on me then the service rep brought in the paperwork which showed when I dropped the car at there dealership it had no damages at all. When I asked the new manager to give me a copy of that document he said I will email you the copy by 5pm I called him back and he said I can’t give you a copy it’s legal document. After reviewing the paperwork he tells me that we will fix the car but the way he said it it sounded like he was doing a favor to me. The old manager was so nice and helpful I think his name was Peter. He always helped me with my concerns. I reported my concern to the Hyundai case manager and there dealership in Bayside. With this review I am attaching pictures of the damages that are caused at this service."
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