Royal Tax

"This place needs to be closed down we have not received our tax returns showing they have been filed. No Idea who signed our tax return. We have been trying to contact them since April. We are filing a complaint with the IRS and Better Business"

"I need to know how can I get in contact with royal tax team!!! They have my checks and I haven't even got a courtesy call. I'm pretty sure they checked or got an alert on any one of their cellphones about their account, like honestly they claim to be open from 9am to 7pm but they have been closed all day for the last 4 days now and I live around the corner so yes I step outside in am closed, evening closed night closed this is obscene!! Unprofessional!!! Can anyone here give me an alternate number?"

"How do I get in contact with these people at Royal tax refund? They've been closed and they owe me money. Can anyone give me an alternative number or any info about this? I seriously am going to report them to the better business bureau if they don't correct my return."

"Melissa and her husband should use this place for bible study because preparing taxes is not their thing. This was my first and last time doing business here. Melissa is a sweet girl but this is unacceptable. This was my first time being audited and now I can’t even get this place on the phone to see what went wrong. Shame on you guys, I’m so disappointed."

"This business is so unprofessional it’s unbelievable. Melissa should not be allowed to prepare anybody’s taxes ever again in the state of New York. This is my 2nd year filing here and my last. The only 2 times I ever got audited was from doing business here. I called the place and stopped by during business hours only to not get an answer or for them to be closed. 1pm on a Thursday and they are closed. DO NOT DO BUSINESS HERE (filed in late February and still don’t have my paper work or money)"