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Grove Street Management
15 Charlotte Street, Rochester, New York, United States
About the Grove Street Management
Grove Street Management is a reputable real estate agency located at 15 Charlotte Street in Rochester, New York. We specialize in providing top-notch property management services for residential and commercial properties in the area. Our experienced team of professionals is dedicated to helping clients find the perfect property to suit their needs, whether it be for renting or buying. With a focus on customer satisfaction and attention to detail, Grove Street Management is committed to making the process of property management as smooth and stress-free as possible. Contact us today to learn more about our services and how we can assist you with all your real estate needs.
Photos of Grove Street Management
15 Charlotte St, Rochester, NY 14607, United States
Opening hours of Grove Street Management
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Grove Street Management
"Wouldn’t give me my full deposit even though I made sure the apartment, which had cigarette burns in the old carpeting when I first moved in, looked better than it was when I moved in. They also gave my number to other tenants in my building. Had someone in the building who kept texting me to be quiet when no one was even in my apartment."
"DO NOT RENT FROM THEM. Take heavy caution before you rent anything from them. No matter how much you like the apartment. See how honest they are and how they treat you. I’ve been living here for less than a year but I’ve had literally the worst service from the managers. The actual technician that comes out and helps with maintainance is super nice. But the people in charge are horrible at dealing with tenants and they do NOT care about you.expect passive aggressive responses when you have concerns and questions or problems relating to the apartment."
"I have lived in a unit owned by Grove Street Management for almost a year now and I am moving away. Throughout my entire year, I've had absolutely no problems whatsoever. Everything in my apartment and surrounding areas has been clean, the management responds to my inquiries in a very timely manner, and the team is very friendly. I've not had to submit a maintenance request during my year here, which although that is a good thing, it means I cannot speak for how timely maintenance requests are fulfilled. Overall, I have had a GREAT experience living here. I would most definitely recommend renting from Grove Street Management."
"I was tenant in one of their buildings for two years. The first year was great (no problems, great customer service, immediate action on any issues), but then staffing changed. The new hires weren't very competent or nice. Plus the building starting falling apart. Don't get me wrong, the maintenance crew is awesome, but there is only so much they can do. Not a terrible experience overall, but not great either. If you're considering signing a lease with them, keep this in mind. Maybe you'll have a better experience than I did. Good luck in your search!"
"Stayed here for a year and had a terrible experience. The dumpster was inside our building on a lower level of the apartments which I am sure is the reason there were RATS and MICE in the building. I payed full rent every month, on time. Yet, I lived with rats and mice for at least 10 out of the 12 months I lived there. I ended up moving back in with my parents for 4 months because I was pregnant and couldn't stand being in that house (I also continued to pay full rent while I wasn't living in the house).They sent an exterminator 4 times and each time all he did was put down mouse traps. The mice were too smart and not a single one was caught in the traps. By the time I was 9 months pregnant I made them come in and cover up every hole in the apartment before I gave birth. That solved the problem but by that point I only had 2 months left on my lease. I also could not get out of my lease without loosing my security deposit which was ridiculous. Although the apartment itself looked nice, living in these apartments was probably one of the worst experiences of my life. I will never rent from them again and I regret not taking them to court about the situation."
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