Fairfield Townhouses at Massapequa

"unearthly, evil and despicable. You guys are setting up kill traps and killing innocent stray cats. Not only that but it’s been reported and you’re still doing it. There are photos and it’s really terrible. You have the resources to not only Help but one of your managers could take ten minutes out their cigarette break to call local shelters. You should Be ashamed."

"They have ignored me numerous times about my neighbor who is a drunk (even the police acknowledge this) who is arguing with his girlfriend on a daily bases. They stomp around upstairs which I do not mind. However, they are arguing and screaming once a week. The cops are at my door step, or his relatives and friends banging on the door for an hour. I’ve had this man yelling through my door calling me out of my name and threatening me to the point I got a restraining order. Through all this I’m being told they can’t move me and they will not evict him. Do not move here they do not care about your safety or your children’s safety. Update: I am still living under Thomas Mancuso. Previously had a restraining order. The manager Pasquale has never reached out to me. The police have spoken to management numerous times about the tenant above me. They want me to pay to be able to move even though they have a tenant calling me the N word and jumping up and down at all hours of the day. No one is speaking to me anymore but I am expected to pay $3k a month and not be able to sleep or leave my home because the tenant Thomas Mancuso follows me."

"I have lived here for 2 years, and I just signed another 2 year lease. I just read all of the horrible reviews and I can clarify. 1- Fairfield took over Southpoint and has made improvements such as New Windows and New Doors. I was aware of all of these changes well in advance, I didn’t know the exact date but I was aware. I am happy that things are being improved, and my rent has stayed the same. It’s been a slow process but there is a plan in place. 2- The maintenance staff is kind and helpful. If people come here with anger and try take it out on the staff by yelling and being aggressive, that’s on them- not the staff. 3- The pool is absolutely AMAZING. Clean, fun, chill vibe never overcrowded. 4- I don’t use the laundry on-site, it is not well lit and seems unsafe. That part is true. I choose to use the laundromat up the street. 5- The grounds are pleasant and clean. Some areas are better than others. 6- I have a balcony and a dishwasher, granite counter tops, nice neighbors and great maintenance staff. 7- If you look for flaws, you will certainly find them in life, and here. But if you have a dog, and you like a beautiful pool, and friendly maintenance staff you will find it here. All of my neighbors that I have met are very kind. 8- Yes there was a Raccoon problem. Hopefully it is fixed. It was acknowledged and steps were made to remedy it. Again, with patience and kindness to staff. If you yell at them what do you expect? 9- Fees are a bit much that’s true. BASE RENT PLUS: Add on 30$ garbage removal 40$ amenity fee 13$ pest removal Per month Plus heat and water 70$ approximately per month 150$ approximately Plus cable/internet/ PSEG Pet fee- but can be waived easily it’s an emotional support animal. Register as an emotional support animal. 10- The renovated apartments have been completely gutted with all brand new appliances. Beautiful. I don’t have one but I have seen them. Rents are insane right now and I think this place has a lot to offer with the right attitude and if you love pools and dogs. Also location is important. Some areas need work. Good luck stay positive."

"Stay away from this property. Stayed here for a a year and regretted it every single day. Windows are so old that you will hear every noise and the fences are broken down. The pictures on their site are deceiving as they are only from few units that are updated. Rest of them are old and broken down. The utility charges that you will see for water sewage and lighting that they use outside are going to run you $300-$400 additional on top of your rent. They do not discuss and elaborate on that when selling. They will give you a runaround to get your security deposit back even if you give a 30 day notice and leave the place in an immaculate condition."

"Times are tough in the housing market but you're better off virtually anywhere else. For the absurdly overpriced lease you will get for signing on with the "prestigious" Fairfield name, you too can enjoy the filthy common grounds and parking lots with trash strewn everywhere. Enjoy the sounds of raccoons mating and fighting through the walls at all hours of the day and night and, maybe even more frequently, the sounds of your neighbors doing the same through the paper thin walls. Be warned- when it is time to terminate your lease they will do everything they can to take advantage and make it as difficult as possible. I have contacted 4 different representatives about how to go about receiving my security deposit and not a single one has told me how to go about beginning the process- seems illegal no? What little correspondence I've received from them has been rude, dismissive and downright condescending while they dance around answering the questions I've posed. Don't say I didn't warn you."