Allcounty Plumbing & Heating Corporation.

"All County came out on a Sunday morning to snake my toilet as well as my sewer line. He did an excellent job - was resourceful and careful not to make any more mess than necessary. He was able to resolve the issue promptly and gave me insight on what he thought was causing the issue with my current system. Highly recommend this option if you need a plumber or other services!"

"Extremely Unprofessional Service. I needed a hot water heater replaced and called allcounty. They were totally unresponsive. I called every day for 4 days, multiple times a day. All I got back was "we'll call you back." Never got a call. I don't care how busy they are, they can spare 5 minutes and leave a message or send an email. No issues with the call center people. They were courteous and answered quickly. The plumbers actually doing the services though place zero value on their customers. The only reason I tried so long was because of the sunk cost of the initial visit. Will never use these guys again. Neither should you."

"They have great customer service and a team of fast and experienced workers. From the first time calling and speaking with Gayle to the completion of service I knew I made the right choice. They respond fast, find the problem, get it taken care of, and keep me well informed of everything going on. They are the only place I call because I know when they show up, they get the job done!"

"Extremely furious with this company. They sent someone to fix a simple clog in my sink. Little did I know, he ended up removing the sink from the ground, ripped up the silicon along the tiles and put it back poorly. My bathroom was a mess! He left without informing me and my sink was then leaking from a hose underneath, which never happened before. I immediately called the company and they said he was already a few miles away. IMPOSSIBLE! He had only left 30 seconds before that and I live in Manhattan. They sent him back an hour later and he denied that the hose was leaking, even though there was water on the floor. He also said it was my super's responsibility to fix the silicon and damage on the floor. NOT TRUE. He taped it up and turned the water off. He said they would have to send someone else from their plumbing department to fix it, and they would come later in the day. Nobody ever called or came back. I had to call them and hunt them down. Then they didn't have anyone available for 2 days. I was supposed to have the first appointment of the morning and as 11am was approaching, I called to get a status. The guy was "running late" from a previous appointment. I sat home for 2 more hours and someone finally came at 1:15pm but was not aware of any problems in my sink. HE DIDN'T HAVE THE PROPER TOOLS AND MATERIALS! I then called their office, pissed off, and they did not seem to care. They said it was his problem and he could run to a hardware store to get his tools. More waiting on my end for something that should have been done DAY 1. Don't use this company, EVER."

"I have been an Allcounty customer for a number of years and my experience has always been positive, starting with my initial contact with Gayle. she greets you as if you were an old friend when she answers the phone. She listens to my issues, provides a consultation, and makes timely appointments. Gayle even followed up by calling and letting me know exactly when the servicemen would arrive."