Sansone Hyundai Service

"Literally the worst service known to man not only do they take 6 hours for a single tire change but they run the money out your pockets 20 times faster."

"Brought my vehicle for scheduled maintenance service today (11/7/23). After I paid and was ready to drive away, I found a plastic cover that conceals the vehicle’s electric components on the floor with a dirty shoe print on it, as well as a large grease stain on my leather seat (this is the second time this has happened at this location). I asked the person who worked on my vehicle to reinstall the plastic cover, which he did, and he then proceeded to not clean, but rub the grease stain into the seat with a dirty rag. The attached photo is the end result. I am furious."

"My appointment is at 7:30am today. They are very friendly and quickly fix my car in 20 minutes."

"Currently under remodeling so it's a mess. The staff is doing their best to get us in and out quickly but with the care and understanding to get satisfaction. Be patient, this will pass."

"Customer service is not top on their to-do list. Terrible signage. I actually made an appointment 2 weeks in advance to go into what they advertise as their "express service" setup. What a joke that is. I didn't know who was a mechanic and who was a service advisor. I had to walk in for somebody to tell me to pull up to the door and then I didn't receive any assistance for 10 minutes. I didn't really see a lot of people waiting but it took two hours to get an oil change and tires rotated. Won't be returning and won't ever buy a car here knowing this is the customer service they offer."