Reliable Appliance 224 Franklin Avenue, Hewlett, NY 11557

"The technicians were outstanding. My request for a dryer repair was promptly addressed by the company, and they arrived the following day. The technicians gave a thorough explanation of the problem and the required remedies. They were both exceedingly courteous and considerate. For installation and repairs of appliances, I would heartily suggest."

"scam. Called an international Appliance repair line and they transferred me to someone in my area. made a same same appointment with high tech appliance repair and later that day Two men proceeded to come into my home and charged me 400 dollars to fix a pump… three days later and everytime they come it’s “oh this is also broken but we need more money” eventually they cut their telephone line so they’re unaccessible and robbed me of 400 dollars!! did my research after and they’re not even a business!! office is for sale. be careful."

"Awesome job. Removed my double oven Bosch..fixed the problem, involved job at a great reasonable price. Thanks Reliable, you lived up to your Name!!!"

"This is the worst appliance repair co. I have ever used. Just to come see the problem they charge u $120. Then they upcharged astronomically for a refrigerator part. I looked on Amazon and it ranged from $14 - 29. They charged me 386 total ($165 for part). Didn’t fix the problem. My fridge never got cold enough for food safe. He had to come back two more times. Second time refrigerator just stopped working and I lost everything in my freezer. He tried to say it was my outlets and call my electrician. I did and he charged me $50 for the visit to tell me that the gfi outlets were perfect, and that they clicked off every time I was plugging in only the fridge. The fridge was shot. Called to tell John this and his receptionist said he would give me half of the money back. I thought that was a horrible deal, because now i am out a ton of money and food and need a new fridge but I agreed. She says his wife writes the checks. It took her almost one month to send me a check. I called 3x a week to ask where it was! Always got the run around no one ever calls me back when they say they will! When I received the check it was only for $165 for the part , not the $193 which would be half back like I was promised. Now I am calling daily to see where the rest of the money is. Getting the same run around and no response or call back. This is a horrible unprofessional company who upcharges for parts because they know that people will do it because they don’t want to be stuck with the $120 charge if you don’t go ahead with they’re service. I am still dealing with this in august and they came beginning of June! Once they have the money they don’t care. But they say they guarantee they’re work ! My fridge was garbage and is long gone. And I have $221 + the $50 charge from my electrician less to spend on a new fridge!!! Beware!! Use a different company!!"

"HIGHLY RECOMMENDED. John is experienced, competent and VERY FAIR. The main part of my fridge wasn't staying cold, freezer was still working. He came when expected, evaluated my problem, quickly fixed it AND gave me hints on how to prevent its happening again. I'll use him again for ANY appliance repair, and recommend without reservations. My mind is at ease knowing I now have a trusted professional to call when needed."