Second Life Repair

"Motorola had a broken screen- They fixed it! PSP had a broken screen- They fixed it! PS4 would shut off after 2 seconds- They fixed it and cleaned it! Basically what I'm saying is, they'll fix anything 10/10 awesome friendly people"

"Very disappointed to be completely honest. Normally don’t like to leave Google reviews especially on small busniess, but this situation is completely unfair and the lack of care. To start I brought two mother boards for two Samsung tvs in for repair. One tv was a 32” and the other a 24” two years ago. I was charged a diagnostic fee for $25 which I thought was a great price. I was told that the 32” mother board was unrepairable and that it needed a replacement. Which ok no problem. Paid $108.12 on January 18,2022. Got that repaired and went on my way to wait for the 24” motherboard to be repaired. Finally on November 21, 2022 I get a call my other board is repaired and it will be $27.03. I said great I’ll be in paid for it and went on my way. Once I get home I called the owner and said this isn’t the right size board, it’s too big, and that it looks like the 32” board he said bring it in. So at this point I’m alittle frustrated since I was originally told that the 32 inch board was unrepairable but whatever let it go. But proceeded to bring at this point the whole tv with the board I just paid for to be repaired and showed him that it doesn’t fit. He told me ok I will have to find the board in my shop to take a look and I said ok keep the tv here so you can confirm the right board. Now going on today December 5, 2023 I called since there has been no communication, and asked him about it and said since I’ve been double charged on the same board can I just get my tv back and get a store credit for Wii remotes since I double paid on two of the same boards and he told me that would be a blind agreement and would have to look back in records to see what happened cause he can’t find the work order. So I went in and showed my three receipts from my bank of what I paid him and he said he would still have to do research. So I asked for the tv back that he currently has and to see if I can get a refund on atleast one of the two boards and was told the tv is still apart on the work table. It hasnt been touched in a whole year and I was told it was my fault because I was hard to reach. I never delete calls and there is no voicemails or missed calls from his shop. I just feel this was very unprofessional and to blame me instead of taking responsibility is unfair of a busniess. Even if I didn’t answer calls why would you leave it apart on a work bench for a year. I’m also unhappy I paid $108 on a part I did not clearly need as the same board was repaired for $27. I’m just expressing my frustration since a year later I still have a broken tv and an extra mother board that was last known to be unrepairable. Feel very taken advantage of paying a total of $160.15 to still end up with a broken tv to take home tomorrow with now with an extra 108 dollar motherboard to try to sell on eBay to get my money back."

"Absolutely amazing experience today at Second Life Repair. My phone screen was fixed professionally and quickly at a great price. Last time my screen broke I went to the mall and it popped out after a week!! Went back and had to pay all over again for a new screen. It was awful and expensive. Happy to have found this place which is so close to my house, uses quality screens, and gives a 30 day guarantee on their work. Going back soon for my son’s phone camera lens."

"Katelin was very helpful fixing my son's phone. Got the charger working and her expertise in technology certainly came through. I will highly recommend " Second Life Repair to friends and family. Thanks again Katelin."

"Professional and knowledgeable. My gaming pc wouldn’t boot up. Dropped it off and the issue was resolved quickly. I also asked about more storage and a ssd was added for an extremely reasonable price. Very satisfied, I would highly recommend them!"