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Santelli Lumber
1660 Division Street, Palmyra, New York, United States
About the Santelli Lumber
Santelli Lumber is a trusted institution located at 1660 Division Street in Palmyra, New York, United States. As a general contractor, hardware store, home goods store, and retail store all in one, Santelli Lumber offers a wide range of products and services to meet all your home improvement needs. From lumber and building materials to tools and hardware, Santelli Lumber is your one-stop shop for all your construction and renovation projects. With a knowledgeable staff and quality products, you can trust Santelli Lumber to help you bring your vision to life.
Photos of Santelli Lumber
1660 Division St, Palmyra, NY 14522, United States
Opening hours of Santelli Lumber
Monday:
07:00 - 16:30
Tuesday:
07:00 - 16:30
Wednesday:
07:00 - 16:30
Thursday:
07:00 - 16:30
Friday:
07:00 - 16:30
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of Santelli Lumber
"I purchased premium, paint grade boards for a project from Santelli. I paid for delivery also. Granted I did my order over the phone, without seeing the wood first (due to circumstances I won't get into here). However, the quality of the wood was not paint grade. I swear they gave me the worst of the lot. I was also taken back by the delivery person, who appeared to be really put out with the delivery. He did help, but after a lot of complaining. I felt the transactions over the phone were good, and their price point is competitive. But I will have to go to Lowes to buy more wood due to the poor quality of what I received from Santelli Lumber. So the cost wasn't worth it. Yes, I learned - never buy wood sight unseen. I trusted Santelli to keep their word that the wood was paint grade, especially after asking three times to ensure the quality of the wood."
"So, lets see... I go into the store and sit down with Brian Demillo, a client consultant just before Easter., 4/2. He promises a quote for materials for my large shed - trusses, siding, door, etc. by the following Monday. He expects to call back in a couple days. I wait till Tuesday the following week 4/6 and follow up. No quote yet, he promises to call in a day or two 'tops' b/c he was busy. No call. I follow up on Friday and he is apologetic and promises to call in the afternoon with a quote. No call. Not even to tell me it'll be a couple days. It's now Tuesday 4/13; I call at 8am and am told he will call back in 5 min, he just got in and needs to get settled. It's now 8:40 - no call back. It'll be interesting to see if I get a call today. Never done business here before - I live 2 miles away and have a small farm. Lots of needs. Unfortunately, I will need to drive farther for my supplies - this is a JOKE! Just WOW! I welcome a call from the owner of the business as well."
"Santelli lumber built our 30x40 pole barn 3 years ago and it was such an easy experience. We didn’t get the usual run around most contractors give you. Friends and family are always asking about it. Even our neighbors visitors ask about it. We never hesitate to tell them who it was built by. Great to work with, very professional and provided excellent communication. To this day, we’re still very pleased with the end results."
"These guys really helped me out when another local building supply company went out of their way to give poor customer service. Although it was a relatively small job, Santelli Lumber took the time to work with me and offer suggestions. I would recommend."
"Their drivers are horrible. they don't stop when pulling out. been cut off and almost hit that Toyota Prius twice now. That is enough for me to stop doing business with them. Rude, unsafe, and don't care about their actions when driving around with the company logo on the side of the car!"
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