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North American Stone
1358 East Ridge Road, Rochester, New York, United States
About the North American Stone
North American Stone, located at 1358 East Ridge Road in Rochester, New York, is a premier general contractor and home goods store specializing in high-quality granite products. With over 14 years of experience serving the Rochester community, North American Stone is dedicated to providing excellent customer service and satisfaction.
Owner Dave Julian, with a 20-year background in construction and remodeling, oversees every project with attention to detail. The skilled staff at North American Stone offers a wide range of services including carpentry, plumbing, and tile installation to ensure every job is completed to the highest standard.
From marble to quartz to granite countertops, North American Stone has you covered. Their professional staff will assist you from selection to installation, making the process enjoyable and productive. With a focus on quality workmanship and fair pricing, North American Stone is committed to exceeding customer expectations.
In addition to countertops, North American Stone offers a variety of products including sinks, faucets, and outdoor countertops for backyard barbecues. Whether you're looking to remodel your kitchen, bathroom, or outdoor space, North American Stone has the expertise and products to bring your vision to life. Visit their showroom in Rochester today to see their beautiful custom granite projects firsthand.
Photos of North American Stone
1358 East Ridge Road, Rochester, NY 14621, United States
Opening hours of North American Stone
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 14:00
Sunday:
Day off
Reviews of North American Stone
"I am so impressed with this company! From start to finish I appreciated their warm generous spirit to meet my needs along with wonderful expertise. I wasn't at all surprised when I learned how this is a family business and how closely connected all the employees are as family and lifelong friendships. Ali was my sales person who went above and beyond to find me the perfect green stone counter for my kitchen. He kept in touch with me over months to search for this rare color, informing me when one turned up and offering to bring it in to let me see it in person before I committed. The second try was a charm! I was also able to adjust the layout to expose the most beautiful aspects of the piece before it was cut. The owner, Dave came to measure and I instantly felt like I was in the best hands. He was so precise and informative about the whole process taking the time to offer advice and answer all my questions. The installation was seamless. I can't say enough about the competence, friendliness and considerate care of the entire crew from the tear out to the installers to their plumber. I was impressed with how well they work together. I called in about a situation with my dishwasher that lost connection after the installation. The owner, Dave came to my house immediately. It turned out that the dishwasher outlet was not installed properly, so that any slight movements from the installation was enough to cause it to disconnect. I just assumed we would contact an electrician later to fix the situation for good and Dave would just have plugged it back in. No!! Dave spent 1 1/2 hours actually reinstalling the outlet for us in the proper place and refused to take any payment. We are absolutely in love with our new counters. I was so impressed also with their contractors, that I plan to use them all now! I highly recommend this company!"
"My husband and I honestly can't say enough good things about our experience with North American Stone (NAS)! We wanted to freshen up our kitchen with new backsplash, countertops and sink. After having gone to three other local kitchen/bath centers and not finding what we were looking for, a friend of ours (who is an interior designer) suggested that we go to NAS. We're so glad we did! Sam and Ali were awesome to work with, showed us a lot of samples, and suggested that we take a trip to MSI, a local stone manufacturer here in Rochester. (The staff at MSI were equally wonderful and MSI's showroom is beautiful!) MSI had recently come out with a new quartz that was perfect for our project, and then Ali at NAS made sure that we got the exact slabs we wanted, took care of all of the details, was in constant communication with us, and kept the project on schedule (from start to finish was just a few weeks!). Ali even came out to our home to look at the project, and gave us contact information for an awesome general contractor (Michael Trass of Greater Rochester General Contracting) to remove our existing backsplash and countertops. Jeff from NAS came to our home to template the project, and his kindness, professionalism and attention to detail were amazing! Because we wanted to move some electrical and install undercabinet lighting, Mike contacted his electrician friend Brett of Archer Electric to take care of all of our electrical needs. Brett gave us some great suggestions and has been wonderful to work with. The countertops were installed just a few days ago -- Jeff and Sam from NAS were our installers, and NAS sent Chris Alexander from C&D Plumbing to install our new sink and faucet. Our experience with all of them honestly couldn't have been better -- each of them was extremely hard-working, professional, took the time to answer all of our questions, and made sure that everything was perfect! They even spent quite a bit of time cleaning everything before they left to make sure they didn't leave any dust/debris behind, and made sure that our quartz was gleaming. Everything truly fell into place so quickly and seamlessly, and, even though there's still some work to be done, our kitchen looks amazing! Brett will be back tomorrow to finish up the electrical work, and we've already hired Mike to come back to install our backsplash once we choose that. We are so happy that we decided to work with NAS and highly recommend this wonderful company!"
"We had an excellent experience with NAS from start to finish. They came highly recommended, and they worked with us for a few weeks to find the perfect slabs for our kitchen remodel. All phases of the project were conducted professionally and with care, and I particularly liked being able to review the layouts on my PC, making adjustments without needing to go in to the showroom. They are excellent communicators, always returning my calls if unavailable, and addressing any questions or concerns when I phoned in. Would definitely recommend and will use them again in the future."
"The experience with NAS from start to finish was nothing short of perfection! I went to multiple places in Rochester and so happy I went with these guys. Everyone is professional, kind, patient, and it's evident they know what they're doing. The install wasn't an easy one with an old chimney in my kitchen that was a tough fit for the counter slab, but they did it with ease and made it look perfect. Huge shoutout to Ali, he was a gem throughout the whole process and very patient with my indecisiveness :) Getting quoted from them was also very simple compared to other places, which I appreciated before I fell in love with something out of budget. Extremely happy with everything and will absolutely be returning customers here with our next home!"
"2 reviews 5.0 star rating 9/6/2017 We had our first experience at NAS, and after searching every granite store in Rochester, NAS is the absolute BEST! Every person is professional and honest. We worked with Sam Julian who was patient and offered great advice. We selected granite slabs that had fissures in them from one of NAS's local purveyors, and NAS rejected them. When we couldn't find other slabs, Sam continued to work with us to find the right slabs. NAS fabricates, takes out the old slabs, installs a cooktop if you have such, are cautious about the cupboards so nothing gets scratched, they clean up after the installation, and make sure everything is perfect before leaving. I could write volumes about our wonderful experience, but the summary gives you an idea just how great NAS is."
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