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Gateway Landing on the Canal Apartment Homes
155 Canal Landing Boulevard, Rochester, New York, United States
About the Gateway Landing on the Canal Apartment Homes
Gateway Landing on the Canal Apartment Homes is a premier real estate agency located at 155 Canal Landing Boulevard in Rochester, New York. Our luxurious apartment homes offer stunning views of the canal and provide a tranquil and upscale living experience. With top-notch amenities, spacious floor plans, and a convenient location, Gateway Landing on the Canal is the perfect place to call home. Experience the best in waterfront living at Gateway Landing on the Canal Apartment Homes.
Photos of Gateway Landing on the Canal Apartment Homes
155 Canal Landing Blvd, Rochester, NY 14626, United States
Opening hours of Gateway Landing on the Canal Apartment Homes
Monday:
09:00 - 17:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 15:00
Sunday:
Day off
Reviews of Gateway Landing on the Canal Apartment Homes
"Update: The place is absolutely littered with feces everywhere (hallway, sidewalk, and grass). Floors aren’t kept clean or maintained. Marijuana smell is everywhere inside the building. Only the office area is free of smoke. So much for being a smoke free building. Michele, the manager, is absolutely terrible. She seemed tolerable when going through the leasing process, but with continued communication, she was not only curt but flat out rude. When asking about a problem, she literally replies with “what do you want me to do about it”. I’m not expecting some top tier service or kindness, but you would think she could possess basic decency. The building is supposed to be smoke-free, but you will always be greeted by the smell of weed in the hallways, stairs, and every area of the premise. The elevator stops working without notice and the residents put up “out of order” signs on the elevator to help other residents know. The washer rubber seal is covered in mildew, but you are only advised to run the washer with bleach in hot cycle (even though it doesn’t work). They expect you to live alongside mold without offering to change the rubber seal. With this problem, you are met with “if it’s not broken, we don’t do anything about it”. So I guess it’s up to the resident to care about their own health to replace it. The building seems to only get superficially cleaned as the litter in hallways or outside entrance are left for days on end without pick up. (Any problems you bring to Michele, you can expect her to respond in the fashion mentioned above) While I understand some of the concerns I addressed couldn’t be addressed because of policy, it’s the manner in which the responses of the staff brought me to write this review. The demeaning and disrespectful tone of the staff shouldn’t be something residents have to deal with. Having lived here only for a short period, I am writing this review knowing I will have to face increased discomfort from the management team. However, it only seems fair to let others know about what to expect. Also, as someone else mentioned in another review, the road to the apartment isn’t paved, so don’t expect to keep your car clean. While people will sign the lease based on their needs regardless of review, just know they are not friendly."
"Very unprofessional. What's going on with the Leasing office. No one is available the day of scheduled appointments. The doors are locked, lights off and no one at the front desk. 30 minutes standing and waiting in a lobby is unacceptable and unheard of. A waste of gas and time. Morgan Properties has to address this."
"I’ve had a fantastic experience living in this apartment. It’s been a great place to call home, and I’ve thoroughly enjoyed my time here."
"Having a great and peaceful experience. Completed the rental agreement and everything in one day. Rent ~ 1500 (Including everything)"
"Not worth the price. If your apartment is on the first floor expect to hear everything from the second floor. Walls are extremely thin and no privacy whatsoever. Definitely not handicap accessible. Apartments are dark, hardly any windows. Hallways smell like garbage or marijuana. They only take care of the main building so if you want to live in a cheap hotel setting than this is it. Parking is horrible."
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