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Brian K Deel HVAC INC
5480 Federal Road, Conesus, New York, United States
About the Brian K Deel HVAC INC
Brian K Deel HVAC INC is a trusted general contractor and plumber located at 5480 Federal Road in Conesus, New York. With years of experience in the industry, they specialize in providing top-notch heating, ventilation, and air conditioning services to residential and commercial clients alike. Whether you need a new HVAC system installed, repairs on your existing plumbing, or general contracting services, Brian K Deel HVAC INC has you covered. Their team of skilled professionals is dedicated to delivering high-quality workmanship and exceptional customer service. Contact them today for all your HVAC and plumbing needs.
Photos of Brian K Deel HVAC INC
5480 Federal Rd, Conesus, NY 14435, United States
Opening hours of Brian K Deel HVAC INC
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Brian K Deel HVAC INC
"Brian's guys did an excellent job on replacing our propane hot water heater. Skilled, friendly, and considerate. The workmanship of the plumbing and electrical were first class. Jenell in the front office was also great."
"Not responsive to their own online website form or FB message regarding No Heat & 2 kids. Sent around 7a.m. before they open for business @8am. No emergency call info & figured they are established local business. Submitted my info. Asked for a call. Got a FB message response after 7pm that evening while at my daughter's bday evening out. Heated the house by moving around a space heater. Called him complacent about my situation and wrote a bad review. Review is regarding my potential customer inquiry, situation of No Heat, response time & method of response(end of day -12 hours later via FB & No phone call). Felt scolded for not calling him because his company is busy. I thought I'd try the 2023 approach through website & FB because it suited me better for that day & my commitments already for that day. Wrote this review & now editing it to put it better in context and situation. Without emotion included. To be respectful to someone I don't know. Not looking to cause issues but customers in this situation without heat & 2 high needs kids. New to an area that most often gets companies from Monroe County to come down south. Who fill out your website form & send another message via FB. That shows interest in you & your services. Thought it would be worth a phone call responding to my requests. I could have spoken with you if you called me to talk about my situation and needs. Not once did I hear my phone ring. Fb messages aren't great for me, technology either & I tried to use them because that's 2 out of 3 methods that you have available. Figured you'd be able to look at email or FB at some point as it's a need for most businesses these days. I was wrong & would have called if it was any other day. Bad timing for this to go down and my daughter's bday, etc, etc.. Not sure how his work is... But the customer service experience just trying to get a call from someone about No Heat and using 2 out of 3 options to attempt reaching out. Wasn't great. These 2 options Website & FB msg aren't reliable or monitored regularly during busy times. Best to call him & see if they can get to you."
"We were in dire need of a plumber after our contractor was unable to finish our basement build out. They answered the call and expertly installed a whole house water filtration system. Highly professional and friendly. We will definitely use them again."
"Summer rental cottage water turned on, leak in wall behind tub.. they came same day. took wall apart carefully, found and repaired leak, repaired wall, good as new. They are my go-to-guys. Thanks, Matt. Nice job!!!"
"Brian responded very promptly, fixed the problem fast and for less than I expected, and even loaned us space heaters for the one night we had no heat while waiting for the part. Very, very happy with every part of our experience with him."
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