Universal watch and clock 10863 Main Street, Clarence, NY 14031

"Local, actual watch maker repair( any type clock) with great service. Fixed 1922 pocket watch to factory spec in no time and very reasonable cost. Highly recommend."

"I have been in the clock business in North Carolina for over 20 years. I had a customer who had recently received a very nice wall clock from me and she was having a problem keeping the clock running because in was not in beat. I was over 500 miles away, so I couldn't make the trip. Universal watch and clock was located about 10 miles from her, so I called and left a message. I received a response very quickly and they made the housecall the next day and set the clock in beat and she was very pleased and happy. She said he did a great job for her and was very nice. I could not have been more pleased with the knowledge and response I received from Brooke at Universal watch and clock. I had a great experience."

"Had an old clock that needed fixing, these guys got me In immediately to fix it! Great customer service, great people and cool clock selection inside too. Would 100% recommend !!!"

"This gentleman came to our home to repair our grandfather clock, took or clock apart and took $250 from me in mid October and he hasn't been back since. 2 visits to his place of business with assurances from him that he would be to my home to repair the clock and he no showed no called either time. MULTIPLE phone calls to him with messages left and he still has not returned my calls. I have contacted the Better Business Bureau regarding this place of business 01/27/23.UPDATE.... Blake came and repaired my clock and did a great job and did not charge me any extra money. Thank you Blake."

"I would highly recommend this jeweler to all my family, friends and everyone else. Very good service at a great price. The owner Brooks was super nice and friendly. Also nice to support a locally owned business. Mike"