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Roofing World Of NY
159 20th Street, Brooklyn, New York, United States
About the Roofing World Of NY
Roofing World Of NY is a reputable roofing contractor and store located at 159 20th Street in New York, United States. With years of experience in the industry, they offer a wide range of high-quality roofing materials and services to meet all your roofing needs. From roof repairs and installations to maintenance and inspections, Roofing World Of NY is dedicated to providing top-notch customer service and expert craftsmanship. Whether you are a homeowner or a contractor, you can trust Roofing World Of NY for all your roofing solutions.
Photos of Roofing World Of NY
159 20th St, Brooklyn, NY 11232, United States
Opening hours of Roofing World Of NY
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 15:00
Sunday:
Day off
Reviews of Roofing World Of NY
"Much like the review from Juan Chiavassa, my experience with these contractors has been an absolute nightmare. I would advise anyone who is looking for roof work to avoid this company at all costs. The craftsmanship is poor, communication ability is poor, and they are extremely unprofessional. This company has stopped responding to me after our problems continued to persist. Our condominium was looking for a roofer to fix water leakage that was occurring in early 2023. Prior to hiring these contractors, our building paid for an infrared scan of our roof from a third party company to source the exact cause of water leaks. Prior to hiring these contractors, I forwarded the results of our infrared scan to these contractors. Project completion finished in March of 2023. Unfortunately, the water the was leaking from our roof did not stop. For the next several months of 2023, the contractors continued to come to try and fix the issue of this water leakage. On several occasions, the crew that came were unprepared for the job. I had to lend the crew my own power drill several times because they forgot to bring their own. Over the course of these next several months, the water leakage was getting worse and the damage from the water leak started affecting all 5 floors of our condominium. This was the most miserable experience for me as I must have called the owner, Alex, 30+ times with him not picking up. The project manager, Shane, would tell me that he would be coming one day only to cancel at the last minute. Fast forward to September of 2023, I felt as though this company was stringing me along and would never fix the problem. One of my final conversations with Shane was about the infrared report that I sent over the company at project initiation. When I asked him about the report and why he could not use it to fix our problem, he replied that he never received the report. In fact, I don’t think anyone in the company even looked at the report. He finally printed out the report and realized that he was addressing the wrong area this whole time. He said additional work was to be done. Alex, the owner, finally called me and told me that the issue to be addressed was out of scope for their company. They could not do the work because they did not specialize in the type of work specified in the report. If they had just looked at the report initially, maybe we would have saved the $30,000 we paid them and the additional costs of damages over the course of 2023 waiting for them to fix a problem they could not fix in the first place. As a tenant living on the top floor of the condo, I have suffered the most. There is a gaping hole in the middle of my ceiling because they were unable to figure out why there was leaking coming into my unit specifically. They had to cut a hole in my ceiling. They also asked us to pay an extra $2,456 on top of the $28,275 project. We paid for additional work on our roof drains, and later found out that these roof drains were not the problem in the first place. We had to hire a new company to fix the water leaks which finally got resolved as of the date of this review. When we hired the new company, they pointed out the incredibly poor craftsmanship by these contractors. I have been unable to reach the owner, Alex ever since September of 2023. I was hoping to work out a deal for the poor craftsmanship/unneeded work or for the damages to our condo due to us waiting for them to try and figure out the water issue over several months. I guess I will never hear from them again, but please do yourself a favor and avoid these contractors. Attached are some pictures of their work so you can avoid: Image 1 & 2: Roof not glued properly at joints connected to our roof walls Image 3: Screws not even tightened all the way in Image 4: Flashing not sealed Image 5: Drain patch installed improperly, roofing material not overlapped properly. Material should be overlaid under. Caused water to further build and leak. Image 6: Large gap between roofing material and capping."
"DANGER: DO NOT HIRE THESE PEOPLE. Not professional, overpriced and poor job. They basically took my money for a job that didn't address the actual issues I had. The quality of the job was poor, and then they disappeared afterwards even though I'm supposed to have a 10 year warranty. They totally ghosted me. I hired them to fix the water leaks in my pent house apartment. They didn't address the actual problem, they just did some generic totally overpriced job. Two months later when the storm of 09/29 hit, my ceiling collapsed. The existing water leak problems got worse after the job they did. The seam line they did cracked a few months later (see pictures). I'm supposed to be under warranty, they promised they would correct that seam line and also issue me a partial refund, but after that promise they just blocked me and stop picking up the phone, replying to emails and texts."
"I am very pleased with the service I have received from this company. I needed my skylights fixed and Alexander was the only one who responded to my request.(I am glad that he was the only one)!! He was very professional yet friendly and was always available to address any concerns I had and also to answer any questions. He also return to make sure everything was done satisfactorily. The workers did an excellent job. They came ontime and completed the job efficiently. I highly recommend this company."
"My garage was in bad shape. Was about to collaspe. Alex and his crew came to rebuild and restore. Its now a completely usable garage. Everyone was prompt, professional and satisfied all concerns I had. Alex came by every day to make sure all was going as planned. Check the pics yourself. Would definitely recommend this company. You won't be sorry. PS: the grey garage was my before."
"Alexander was a very pleasant person to work with. His team of workers did a great job working on my flat roof. I had many problems in the past 3 years and I also tried too save $ by hiring someone unlicensed and ended up spending more than what I should have on the flat roof. He definitely met my expectations as far as doing a clean and neat job. Removing many layers that were left behind and also am happy with the warranty."
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