Robert E Becker Radio & TV Services
30 Croydon Drive, Depew, New York, United States
About the Robert E Becker Radio & TV Services
Robert E. Becker Radio & TV Services is a trusted institution located at 30 Croydon Drive in Depew, New York, United States. With years of experience in the industry, they offer top-notch radio and TV services to their clients. From installations to repairs, their skilled technicians provide professional and reliable service. Whether you need help setting up your new TV or fixing a problem with your radio, Robert E. Becker Radio & TV Services has got you covered. Visit them today for all your radio and TV needs.
Photos of Robert E Becker Radio & TV Services
30 Croydon Dr, Depew, NY 14043, United States
Reviews of Robert E Becker Radio & TV Services
"I found this vintage audio repairman on a Reddit thread written 9 years ago. I have a German made dual record player that needed a good cleaning and servicing. Unit was in great cosmetic condition and I believe it needed a cleaning and good thorough once over. I called bob and he enthusiastically said he would take the unit. He asked me some questions about it and it seemed like he was the guy for the job. He told me a $30 deposit was required but on the day I confirmed drop off he upped it to $40. Nbd. Dropped it off and he took notes of what features weren’t working as they should. He was hyper fixated on some details about previous ownership that I didn’t have. I noticed that each call I had with him, he would repeat himself or ask the same questions as if it were our first time speaking. I gave it some grace and chalked it up to his age. My estimate is that he is mid to late 80’s. This is a guy that was around before these turntables were invented so I was confident he was the guy for the job and has probably serviced hundreds of these dual record players. If you don’t know they are like foreign cars. No standard parts. So I asked him to simply take a look and give me an estimate of the scope of repairs and cost associated with it because I wasn’t sure I wanted to dump more money into the turntable than it was worth. Three weeks go by. I hear nothing. I called him to check in and he was kind of upset about the fact that I was checking in. He had not touched the unit at all. I figured he would at least have a diagnosis by then. Again he repeated himself and asked the same questions we had already discussed two other conversations prior. No, I don’t know who owned this before me or where they stored it bob. I said listen, it’s clear you’re upset that I checked in. When would be a reasonable time for me to follow up with you? He says two weeks. Christmas goes by and I had other life stuff come up. I called about 5 weeks later to give it some time and he doesn’t answer. I left two messages. The next week I call and he picks up finally and he says. Ya know what…I decided I don’t want to work on this anymore. You keep calling me and ya know these turntables will need parts which means I have to go on the internet and maybe send your platter to Europe to be re machined. I said well that’s interesting, being as how you haven’t even diagnosed the issue with the turntable. And I’m like…ummm when did you decide this? And he said oh I don’t know maybe two weeks ago. And I asked if he thought it was prudent to maybe call me and let me know? So he goes on about parts and availability. He was acting as though he had to hand write letters to people to get parts and stuff. So then I asked “ Did you diagnose the issue and you’re having Trouble finding parts or what’s the obstacle here?” And he says…no. I haven’t opened it or touched it. I just don’t want you calling me asking about the turntable. This was literally our third phone call in three months time. This man had my record player for almost three months and didn’t touch it. Got mad that I called for a follow up. And then TOOK half MY DEPOSIT. He did nothing but waste 3 months of my time. I had to drive the half hour to go pick it up. He lost the dust cover as well. Maybe bob was the guy to fix your stuff 8-9 years ago. But I’m sorry to say that his age and professionalism has slipped to non serviceable. Don’t get me wrong. I know these vintage audio guys need their time and space to do what they do. I get it. I know you have to wait on parts and there’s other work in the queue. He set absolutely no expectations and quite literally did nothing for three months. Not a single thing. Didn’t even open it. Provided zero insight. It was just a total loss. Cost me $20 and a bunch of time I could have spent bringing this to an actual professional. I’m not trying to bash this man. I just want others to save on the headache. I did not have an acceptable interaction with this guy. It’s a shame because he probably knew what he was doing in his earlier years."
"Greatly experienced repair man. Extremely knowledgeable."
"Too large of a screen for him to repair(86”) but offered excellent advice, repair shop, and warranty information. Would use and recommend for smaller jobs."
"Very happy with the work by Mr. Becker. Fixed my CB radio and at a very reasonable price. I highly recommend Mr Becker for any electronic repairs."
"Mr. Becker was so amazing, had great stories about all the years he's been in the business of fixing tv, radios and other electronics. $30 for deposit on repair or disposal totally worth having someone look at a 4 year old Vizio that was working until a month ago."
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