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SAM'S GOLDEN NAILS & SPA
729 Franklin Avenue, Garden City, New York, United States
About the SAM'S GOLDEN NAILS & SPA
SAM'S GOLDEN NAILS & SPA is a luxurious beauty salon located at 729 Franklin Avenue in Garden City, New York. Our experienced and talented team of nail technicians and spa professionals are dedicated to providing top-notch services in a relaxing and welcoming environment. From manicures and pedicures to facials and massages, we offer a wide range of services to help you look and feel your best. Come visit us and experience the ultimate pampering experience at SAM'S GOLDEN NAILS & SPA.
Photos of SAM'S GOLDEN NAILS & SPA
729 Franklin Ave, Garden City, NY 11530, United States
Opening hours of SAM'S GOLDEN NAILS & SPA
Monday:
09:30 - 19:00
Tuesday:
09:30 - 19:00
Wednesday:
09:30 - 19:00
Thursday:
09:30 - 19:00
Friday:
09:30 - 19:00
Saturday:
09:30 - 18:30
Sunday:
10:00 - 17:00
Reviews of SAM'S GOLDEN NAILS & SPA
"I made an appointment for 3pm on Sat 2/3/24 based on the reviews. What stood out to me was the alleged "kindness" of the staffers as well as pics of nice nails. Here's what I experienced instead: Sam asked me to leave and return b/c I came early. There were at least 3 empty chairs in the salon. I questioned why I needed to leave and he then said I could sit in one of the empty chairs. I noticed how quiet the salon was, which is great. But "quietness" should not be to the detriment of good hospitality. Kim (who did the "gold" pedicure) was phenomenal (a great balance of professionalism and friendliness). Nancy (who removed my nail gel and filed my nails) was also great and engaging. But- Sam just picked up my hand without talking and started applying polish. When I talked to him, he actually referred to a poster on his wall that says he likes quiet in the salon and he cannot talk in order to focus. Again... I understand and appreciate quiet... AND I know the importance of focus. But- he couldn't answer basic questions (and I am a first-time patron)? His behavior was strange and lacked common sense. I also noticed that he initiated conversation with other customers. When it was time to pay, he tried to rudely rush me as I signed the credit card receipt. After I signed it, he walked away without a "thank you" or "goodbye." Kim and Nancy- on the other hand- waved goodbye and thanked me for coming. Here's the deal-- I was not looking for a flowery exchange full of emotions. I just expected to be treated the same as the other customers: with decency. I never felt comfortable due to Sam's behavior. All customers should be treated the same. It's that simple. 3 stars: 2 for Kim (who spent the most time with me) and 1 for Nancy (who spent less time with me as understandably helping other customers). I hope my tip (that Sam said he would divide between the staffers) will be divided between Kim and Nancy only as they provided good service. Sam did not. He was rude and the polish on my left thumb (applied by Sam) already started chipping."
"Very good service and my nails came out great! I got them done 3 weeks ago and they're still perfect, no chips or cracking. Thank you!"
"Great gel mani and pedi. Made an appointment and they took me 40 minutes late which was annoying, but Samuel did a great job on my nails and toes. Clean and nice."
"Amazing costumer service! The staff makes you feel very welcomed and at home. They go above and beyond to take care of you. They also take their time and do not rush. Overall, the environment is very relaxing and I 100% recommend! Sam is awesome!"
"I encourage everyone to go to Sam's Golden Nails. My daughter and her friends started her sweet 16 celebration here by getting manicures. Excellent experience. All the ladies/gentlemen staff were very nice and excellent at what they do. Sam the owner runs the place so well, paying attention to detail so that each person is treated well while he's doing a customer's nails as well. Customer experience was tops. The girls were all given little gift bags too which made them feel even more special. Thank you Sam and your staff for a great start to their party!"
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