Q Spa Nail 91 5th Avenue, Brooklyn, NY 11217

"I’ve been consistently going here for over a year now. Overall I find it to be a solid spot for a basic mani/pedi—I’ve tried their regular, gel, and dip powder services and have had good experiences with each. Most of the time they are available to take walk-ins, but there’s been 1 or 2 times that I’ve walked in and been told it wouldn’t be for another 1-1.5 hours that a tech would be available. So I always call before I head over now, just to be sure there’s no wait. The reason that I am giving 4 stars is that my experiences have not always been consistent. For example, I’ve had gel manis from this salon that last up to 4 weeks without cracking, but I’ve also gotten gel manis from them that only last 2 weeks. The same exact service can take a different amount of time, anywhere from 1 hour to upwards of 2 hours, depending on which tech is doing my nails. Overall I think it’s important to support local small businesses and Q Nail Spa satisfies my needs for basic manicures/pedicures on a regular basis, but it can be a little bit of a mixed bag."

"All the manicurist do a terrific job! My nails lasted into a 2nd week with a regular manicure."

"I don’t really leave reviews but this experience was so different. Called ahead for French tip acrylic nails. The person on the phone said they only do dip powder, that was all good. $44 plus $5 for gel nail polish soak off. The nails turned out worse than I could ever imagine and the woman cut me with the nail file??? Don’t even know how that is possible. Bill turned out to be $10 more expensive somehow."

"I do not normally do this. I have had service at this Spa in the past before this new management. The previous owner was very friendly and respectful. The new owner was unprofessional and very rough when doing my nails. When I addressed her with my concern, she then refused to finish my nails and told me that no one else can do it. What she tried to do was use a metro card to lift the acrylic of my nails.(unsanitary)It was very painful as she kept trying to lift the acrylic. I asked her to use the nail clipper, to which she then clipped off half of my nail. And then told me she would have to add a tip on. My response was I do not use tips.and the process she was using to removed the acrylic was very painful to me due to the sensitivity of my skin. She then started to raise her voice at me to which I told her that I did not raise my voice. I am just voicing my discomfort. She then decided that she would not finished my nails.I was left with my nails looking like this. (See attached photos below)Extremely poor service. When I mention that I will have to write a review. Her response was, “it will not be the first time,and she don’t care.” It just shows that I am not the first and she is aware of her nasty attitude. The first pic, if the half of the nail she clipped of. I left the salon because she refused to have someone else attend to me, although I mentioned that I would wait on the next person to do my nails. I left the nail salon/spa with my nails looking like a train wreck."

"I have been trying to give this place a chance for years, but enough is enough. This photo is from getting my nails done 4 days ago. The top coat is completely grimy and the fill in already looks grown out. I’m embarrassed walking around looking dirty. I had white nails on before this (from a different salon) and they looked better after 2 1/2 weeks than these teal nails do."