Mellow Bar - Soho

"poorly done nails…she put 3 inches of glue, didn’t file them correctly, they only lasted a week, asked for almond shape and they were super wide and not filed equally. they are not very welcoming, don’t interact and only speak their language in front of you which I find is rude."

"Got my nails done here for my wedding and they did a great job and were so nice! Thank you!"

"I was very loyal to this salon for almost a year. Sometimes the manicures would be greats, sometimes good, sometimes so so, sometimes you have to wait for 15 min and sometimes there’s on time etc. but no one is perfect and honestly the location is so close to my home that I decided not to complicate my life with another salon that’s further away. Unfortunately, last week’s incident left me speechless. During my manicure I saw the technician was being very harsh and in the rush. I asked her politely to be a bit gentler cause she was causing me pain, plus I made very clear to her that I’m pregnant so extra care couldn’t harm :) to my surprise she yelled at me that she can’t understand me (a language barrier is present unfortunately). I was in complete shock, but I decided to ignore her thinking she was having a bad day, I put my headphones on and watched the tv show on my phone. The treatment that usually lasts one hour minimum was done in less than 30 min. I went to pay (still ignoring lady’s bad mood), and obviously I didn’t wanna tip much because this is not a restaurant, they are payed, and in my opinion tipping is a sign of content and happiness with the service. I believe I left her 10 dollars extra and left. Also she was standing near the lady who was charging me and had this weird attitude and nervousness about her presence. I chitchatted politely with the cashier lady about her nails and how beautiful they are, and then I left. To my surprise I got an email the next day, saying that I am no more welcome to the saloon because of my aggressive language and behavior. I couldn’t believe what I was reading. I responded to the email asking them what aggressive behavior/language are they talking about, they responded again but avoided my question and just said they have cameras they have to check. I replied again, repeating my question and insisting that they are precise in their accusations and specify what exactly did I do but unfortunately received no email back. Anyways, I’m unbelievably sad and surprised that this is how a client is treated and especially a pregnant woman. As many of the comments here say, relationship with a client is not the best, depends greatly on a technician so if you want to enjoy during your manicure just pick a different salon."

"Love the technicians and the place. They are very meticulous and clean and have great selection of colors. I just wish manicures last longer. After 10 days it starts to chip."

"Interior was beautiful and the technicians were very nice and patient when choosing a color with me :) HOWEVER: chipping off starts after just one week?? Very disappointed."