Kolson Korenge Inc. 653 Middle Neck Road, Great Neck, NY 11023

"I came in to look for new kitchen cabinet handles and knobs and to browse since I had never been there before. The man who came over to help me did not let me speak he just kept talking and talking over everything I was saying, nonstop. After awhile it was hard to even concentrate on what he was saying. It was a very unpleasant experience and I cut him short and left disappointed. I came in looking forward to getting something new and left as quickly as I could. I would like to say that the store was beautiful and had so many different handles I wish I could have looked around I might have ended up choosing something completely different than what I originally had in mind."

"Parking is easy. When you walk in, you are met with a huge selection of doorknobs...etc. my husband and I were looking for a door knocker (we needed something immediately) and asked for help. The store clerk who was behind the desk was very rude. No greeting.... he stood there, ignoring our existence for as long as he could. We said excuse me and he turns around until we were forced to walk away. So awkward. When he came back, we walked up to him again and asked for assistance. Finally he said something useful. The only reason why I gave an extra star was because of the second person who helped us. He was much more cordial. It was just too bad they had a small selection, things that were discontinued…..etc. We didn't have a spending limit either. Anyways, we found exactly what we needed/ wanted elsewhere."

"SHOPPERS BEWARE OF TRICKY RESTOCKING FEES! Today 10/18/2021, my wife went into Kolson to look for knobs and handles for our kitchen cabinets. She found something she liked, with tax and all it would be over $500.+ She was told it would take 2 weeks to get delivered. My wife asked, if when we get them she puts them up to the cabinets and does not like the look, can she return them? She was told there would be a 25% restocking fee? That adds up to about $133. Is this place crazy? She didn't want to take that chance, just in case we don't like the look on the cabinets, she asked, can I buy just one now and if I like the look, I will call and order the rest? She was told they have NOTHING to sell her? What kind of a ripoff shop is this? She just left, empty handed, we WILL find something elsewhere, that's for sure!"

"Great selection of door hardware, knobs and pulls. Upstairs has loads of faucets and bath hardware. Was helped but felt like I was bothering them asking questions."

"Amazing selection. In fact, overwhelming. However, my salesman, Glen helped me winnow it down to make everything so manageable and easy. He was very patient, knowledgeable and not pushy at all. Fabulous experience."