Jackson Hewitt Tax Service
3797 Dewey Avenue, Rochester, New York, United States
About the Jackson Hewitt Tax Service
Jackson Hewitt Tax Service located at 3797 Dewey Avenue in Rochester, New York, is a finance institution that specializes in helping individuals with their tax preparation needs. While their tax advance loans have ended for the year, their team of Tax Pros is still available to assist you in maximizing your refund.
Their services are perfect for those with busy lives, as you can simply drop off your tax documents and a Tax Pro will take care of the rest. They offer a quick call to review your final return and convenient e-signing options for your convenience.
Although Refund Advance loans are no longer available this year, they were offered at select locations from December 11, 2023, until January 14, 2023. No Fee Refund Advance was available at most locations from January 2, 2024, until February 11, 2024.
In addition to tax preparation services, Jackson Hewitt Tax Service also offers assistance with IRS letters. Appointments can be scheduled online or by calling (585) 663-3520, but walk-ins are also welcome at their Dewey Ave office.
The Tax Pros at the 3797 Dewey Ave location speak English and are dedicated to ensuring that every dollar matters when it comes to your taxes. Trust Jackson Hewitt Tax Service to handle your tax needs with expertise and efficiency.
Photos of Jackson Hewitt Tax Service
3797 Dewey Ave, Rochester, NY 14616, United States
Opening hours of Jackson Hewitt Tax Service
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Jackson Hewitt Tax Service
"Tomila Bruce, my preparer, was very helpful and knowledgeable. She went above and beyond to help best resolve a few issues that came up during my tax preparation. A real asset, especially during these hard and confusing times!"
"Giving 3 stars because they were mostly friendly and professional, but was pretty dissatisfied otherwise. I am paying nearly $800 to have my taxes done and I feel like I did 2/3 of the work. I only go to Jackson Hewitt when I need the refund advance, otherwise my taxes are so simple that I do them myself, so the fact that I was asked to take my own paperwork and sit at a desk and do my own calculations of my unemployment income and self employment income so that Richard could save time because he didn’t want his next appointment to wait, was pretty irritating. In the end basically I paid $800 for him to enter my calculations into his computer. On top of that, like I mentioned before I only go for the refund advance, so the more frustrating part of this was that I had to sit in the office for 25+ minutes while Richard called someone at a different Jackson Hewitt so they could walk him through how to do the refund advance, and then I was given direct deposit even though I mentioned I wanted my method of payment to be the American Express serve card. They were professional and polite but definitely won’t ever get my taxes done here again"
"I have been going to Jackson Hewitt for 5 years now! They are always very professional and very helpful. I will forever be a customer and will always recommend Jackson Hewitt! I had the same guy for the past two years and he has been outstanding!!!"
"He didn't know how to put in my camp property taxes, so went to leave to find a tax person who did. He called me back and told me his supervisor explained how to do it, but I would have to have over 24,000 in taxable finances, so he could do it as along form did I have that? I honestly didn't know so went with safe, and didn't put it in my taxes. So rescheduled and my husband went in with all the paperwork, after I was done working went to sign asked if my Husband or me needed a 1095-A form. He gave me a defensive look and, said "well you didn't give it to me?!?" I explained I didn't know if we got one or not since I dont pay for health insurance through the state(did my own research its a 1095-B Form not needed for taxes) and my Husband gets it through his Job (1095-C form once again dont need it for taxes) but if either of us bought medical through the state would need 1095-A form which would've been sent out. He couldn't even answer if we needed those tax documents, and that is his job to atleast know! Than I said "Ok did you do short form or long form?" He replied with a confused look saying "uhhh we dont do short forms here only long forms" please go back to beginning to understand why that was the final straw! This man Richard Dixon whose A BRANCH MANAGER, Got 646.95 in total fees, and treated me like I was insulting him, made it so my taxes weren't done correctly, and called me Kelly instead of Carrie. Yeah never going back!"
"I only give it a 4 because Richard dixon is a great guy but as far as paying $607 for them to do my taxes this year being that it's three years in a row and I was denied the loan I will not be returning way too expensive to do taxes"
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