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Kim's Nail & Spa
23 West Grand Street, Mount Vernon, New York, United States
About the Kim's Nail & Spa
Kim's Nail & Spa is a premier beauty salon located at 23 West Grand Street in Mount Vernon, New York. Our experienced and talented team of nail technicians and beauty specialists are dedicated to providing top-notch services to our clients. From manicures and pedicures to facials and waxing, we offer a wide range of beauty treatments to help you look and feel your best. Come visit us at Kim's Nail & Spa for a relaxing and rejuvenating experience.
Photos of Kim's Nail & Spa
23 W Grand St, Mt Vernon, NY 10552, United States
Opening hours of Kim's Nail & Spa
Monday:
09:30 - 19:30
Tuesday:
09:30 - 19:30
Wednesday:
09:30 - 19:30
Thursday:
09:30 - 19:30
Friday:
09:30 - 19:30
Saturday:
10:00 - 18:00
Sunday:
10:00 - 18:00
Reviews of Kim's Nail & Spa
"I sent my daughter here for a manicure. They drilled a hole in her nail that has become infected. They charged her 3 times what they told her they would. They would not speak to me so now I am going to the Office of the Professions to make sure they clean up their act. I can't post a photo, but I'll try again."
"Promised that they would help alleviate issue with ingrown nail, they completely ignored the issue, settling to just provide a washing, despite my objections. They gladly accepted my payment though they did not provide the agreed upon service. Do yourself a favor and go a bit further up the road to Grand Nail instead."
"This was one of the worst experiences I have ever had. The place is cute and they offer nice colors and a few options for pedicures. I like the AC being on during a hot day. My appointment was for 6:30PM and the women did not start on me until 7:16PM. I had gotten comfortable in my chair and she decided I had to move forward. I asked her three times if I could please just stay, but she either did not understand or did not care, maybe both. She moved my chair and I moved it back and she said “NO!”’and moved it again! I gave up. I have pretty nice feet but I do have some calluses. She looked at my feet with utter disgust and kept saying “oh lots of skin, oh lots of skin, ok ok you know we close soon.” I said that I had an appointment for 6:30PM and she said nothing. She rushed my pedicure even when I told her she should take the same time she gives everyone else because I am paying and came in at a reasonable time. Her face was literal disgust the entire time she was working on me until the polish time. It was extremely unprofessional and unenjoyable. Happy 30th birthday to me! My favorite is because she finished me after 7:30PM, they rushed and I smudge the nails. I said “I’m being rushed.” Then, the owner (I think) apologized, had them re-paint the nails and said next time things would be perfect for me and thanked me for waiting so long. I won’t be back! I would not recommend coming here, maybe it was an isolated incident but no paying customer should have an experience like this! Especially when I paid $36 for the pedicure, plus tip!"
"Over priced. I went here to get a nail fixed that broke and a color change, the owner was trying to charge 30 bucks when my regular nail salon in the mall, charges me 5-6 for a fix and 10--15 for a color change. my girlfriends family used to go to them like religion and stopped going because the price is always changing and the tipping through the roof. they make you feel like you have to tip a lot when the work is not that good to begin with. i have gotten a full set done here as well and didn't come back until this time when-my nail broke because they were local and i was in a rush, but i originally stopped going because when they did my full-set my cuticles were all cut up and throbbing. no more though so far all of my friends and family have stopped going there!"
"I have mixed emotions about this place because their service is sometimes good and sometimes bad. They are not consistent. I also do not like that the owner is annoying and badgering when it comes on to tips. I tip based on service, if you do a great job I'll give a great tip etc. Now I normally give appx. 12-15% but the service depends on what you'll get tip. The owner will tell you sometimes "Oh $5 tip is a good tip. They did a good job." Even if they didn't and she does this as soon as you go up to her desk to pay. I hate feeling pressured to give a tip amount. I think it's out right rude. That said, the place is nicely decorated and is very clean. Go there and check it out for yourself. Your experience maybe different."
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