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Jackson Hewitt Tax Service
2845 Sheridan Drive, Tonawanda, New York, United States
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About the Jackson Hewitt Tax Service
Jackson Hewitt Tax Service is a finance institution located at 2845 Sheridan Drive in Tonawanda, New York, United States. Although their tax advance loans have ended for the year, their Tax Pros are still available to help you maximize your refund. Their services are perfect for individuals with busy lives - simply drop off your tax documents and a Tax Pro will handle the rest, including a quick call to review your final return and convenient e-signing.
A Refund Advance loan is a loan that is repaid with your tax refund, providing you with the opportunity to access money before your refund arrives from the IRS. While Refund Advance is no longer available this year, Early Refund Advance and No Fee Refund Advance were offered at select locations during specific time frames.
Jackson Hewitt Tax Service offers appointments for in-person tax preparation, drop-off tax preparation, and assistance with IRS letters. It is recommended to book an appointment online or call (716) 531-4054 to reserve time with a Tax Pro, although walk-ins are also welcome at their 2845 Sheridan Dr office. The Tax Pros at this location speak English.
At Jackson Hewitt Tax Service, they understand that every dollar matters, which is why they emphasize that "it matters who does your taxes™."
Photos of Jackson Hewitt Tax Service
2845 Sheridan Dr, Tonawanda, NY 14150, United States
Opening hours of Jackson Hewitt Tax Service
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
11:00 - 16:00
Reviews of Jackson Hewitt Tax Service
"I am grateful to Raisa for explaining every little thing I asked throughout my tax filing experience, professional and precise services. Was definitely beneficial for me that she speaks Russian language, wouldn't be as comfortable with English speaker because of my language barrier."
"I have never been to a Jackson Hewitt location. I called for help with booking the appointment and got no answer. I left a message and did not get a call back until today. I booked at one location but when I arrived there was no one there. I waited 20mins before having the appointment transferred to a different location. Upon arrival at the new location I was very clear that I was not familiar with the process. The women working with me explained that the money is a loan and the funds would be taken from my return. She never explained any fees. I anticipated paying interest on the loan, however the rate was substantialky higher. None of the fees were disclosed to me. The computer was set up behind plastic so even when the screen wss turned to me it was impossible to read. Near the end she said they offered 3 options for protection. None of the options were to opt out. When offering me the serve card I tried to read the laminated sheet and asked about any feee, monthly, yearly ect. She told me the only fees are atm fees. I was livid when I found out the card has a $5 monthly fee!! Then when everything was done I couldn't read all of the papers she was transferring my signature on because the screen was blocked by the plastic wall. She printed out the documents, gave me the card and told me I would get an answer with in an hour and that most people get it before they leave the office. I spent half the night refreshing my email looking for any kind of response to my application. It had me so stressed out I couldn't sleep. I looked over the paper work and was flabbergasted! Over $600 in filing fees and bank fees plus 35% interest! Literally none of this was disclosed to me. It wasn't until 930 am that I finally got an email from the bank. 14.5 hours later than I was told. What little information that was given to me was a lie. And to pay over $600 in fees for a $300 loan is not only insane, it's predatory!! Not only will I never use Jackson Hewitt again, I will be sure to let every single person I talk to l and all of my employees to never under any circumstances use this service. I file my own taxes every year for free and get the maximum return possible. This service is a joke and I will be speaking to my lawyer."
"Angela is the best! Very knowledgeable, super efficient, and she made sure we understood how to get a bigger refund next year (this was our first year in a new tax bracket, so our voluntary withholdings didn't go as far as we'd hoped). Will definitely come back next year!"
"Lack of professionalism and terrible attitude. I made an appointment with this office at 11 am couples day ago. When I got there at 10:50 am, there was only one lady staff and she was talking to another customer. I told her I had an appointment at 11, she didn’t even bother to check and rudely say something like ‘I don’t know about that. Must be someone else’. So I waited another half hour, during this period she was chatting with the customer, nothing about tax. I had some other business so I left around 11:40, so far I haven’t received any explanation on this from either the office or company. I don’t know about other offices at Jackson Hewitt, but I do suggest people don’t go to this office as their staff is inefficient, defiant and doesn’t give a damn."
"We love this location. Have been doing our taxes over here for several years. Raisa is our favorite agent, her carisma is amazing. She’s always very helpful and has a nice smile on her face. We feel very confident doing our taxes with her."
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