H&R Block,

2141 Elmwood Avenue, Buffalo, NY 14207

"Joe’s more interested in trying to impress young women rather than doing your taxes. Seriously was there an hour waiting for my appointment and listening to him pushing conversation longer than it needed to be with pathetic jokes and “special” tax saving opportunities. Even his coworker had to remind him that I was waiting; to which he replied he spoke to me ( no he did not ). Go to this place if you want to get entertainment on a a Thursday evening listening to him fail at getting women through being a horrible Tax Return Agent and people person."

"Had a 6pm appointment, waited politely over 30 minutes when I was told “hey I’m just finishing up I’ll be a few minutes behind”. When I finally said “excuse me?” And he came to the front I said “I’ve been waiting over 30 minutes I’m sorry i can’t wait anymore” and the rep rolled his eyes, threw his hands up and said “well I don’t know what you want me to do I’m with a customer?!” Idk maybe offer to reschedule? Give me a warning of the wait time? Treat me with the respect I’m treating you with? I was unreasonably polite and the rep was so rude, I’m honestly shocked by the reaction. I left and go elsewhere. 10/10 don’t recommend if you have anywhere to be and want to be treated politely."

"Tina Nicastro, the tax preparer with whom I have worked since I moved up here in 2006, is a complete gem. She's knowledgeable and very organized and attentive to detail. She's interested in her clients as people. She looks for ways to help people get ready for their tax season next year. I really feel she's gotten the most out of the tax system for me, especially when my tax return used to involve 2 different states and the Federal return, a home office, and a rental property. My circumstances are much simpler now, but she still works just as hard for me."

"My tax preparer was extremely helpful. Emmanuel took the time to explain every question I had. He took me through the whole process step by step. He's also a very pleasant personable man. I give him two thumbs up and the highest praise possible. I wil continue to come back to him every year."

"Highly recommended, my husband and I went there today for our very first time. We were scheduled to meet with Dana, she was really great. She went above and beyond for us, we definitely will recommend her to our friends. I can say that we have found our tax advisor for many years to come. Thank You Dana"