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E & V Energy
22925 New York 12, Watertown, New York, United States
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About the E & V Energy
E & V Energy is your locally owned and operated fuel delivery and HVAC team located at 22925 New York 12, Watertown, New York. As electricians and general contractors, we offer a range of services including heating and motor fuels, as well as heating and air conditioning services. Our company is built on the values of transparency, honesty, and integrity, which is why we offer a No Fee Guarantee - you only pay for the fuel you buy. Our team provides free in-home consultations customized to your home, and we offer maintenance club memberships to help you save on new equipment purchases. We work with top brands like Mitsubishi Electric, Trane, Rheem, and more, and ensure you receive all available rebates and incentives. Our customers rave about our professional installation services and excellent customer service, making us the top choice for all your fuel and HVAC needs. Contact us today for reliable and trustworthy service.
Photos of E & V Energy
22925 NY-12, Watertown, NY 13601, United States
Opening hours of E & V Energy
Monday:
08:00 - 00:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
00:00 - ?
Sunday:
Day off
Reviews of E & V Energy
"SITUATION UPDATE BELLOW Flat Rate Service Charge Company that has hidden charges. A month ago I had E&V come and look at our inoperable furnace. They charged $150.00 to drive 2 1/2 miles to my house. He said after checking the furnace that the Thermostat was bad. Due to my wife and I having COVID he could not come into the house to verify it. We bought a thermostat 3 weeks later to be installed. So, we called E&V to install it. I was very clear with the service department that we had a new one already to be installed. The technician spent one hour trying to figure out how the wires connected. He even called his supervisor for help. Their solution was install their thermostat. So we said ok. At no time did he discuss the price of the thermostat When we got the invoice we were shocked. It was over $450.00. I called the service department and talked to a women that was very rude, demeaning, and unprofessional. She said they do not install anything other than their own products, I tried to explain the Technician spent over an hour mounting the thermostat that we purchased. She said well, you could have just installed it my self. I explained I was a disabled Veteran with Parkinson's disease and on a fixed income. Bottom line is I spent $600.00 to have a thermostat installed, Oh by the way the thermostat is mounted crooked. A more detailed letter has been forwarded to The State Attorney General's Office and the Governor's Office. UPDATE Continued Saga with E&V Energy. As previously mentioned, E&V charged us $600,00 to install a thermostat. After the thermostat was installed, it still did not operate correctly. I called E&V to tell them the thermostat they installed 30 days ago was not working properly, and I was told by the service department and the overall manager that the owner BANNED us from service due to me sending a letter to the Attorney General asking for help due to the overprice of $600.00 to install the thermostat. We had another HVAC Company come and check the thermostat. The thermostat was bad, due to the E&V Technician wiring the thermostat wrong, and improperly rearranged the wiring from the thermostat at the furnace. I called E&V back to tell them what the problem was. Again, they said we were banned from service and assistance. Once again I submitted an update to the Attorney General asking for assistance in getting a refund. By the way, the HVAC Company only charged us only $179.00 for installing the new thermostat and fix the wiring at the furnace."
"My tankless heater went out on Christmas. Was charged $160 to get the part that was broken looked at. The tech takes it out, tries to clean it then reinstalls the part before announcing that this didn't work still. We would need to pay $380 for them to come out, and do the same process as before only in reverse for a part that was on warranty. I check the box again to order the part myself and notice that the tech had left part of it unplugged. I replug it, restart the system and it has been working fine since. Even if it brakes in the future I will go somewhere else to have it installed. I wouldn't recommend them."
"Install guys Nate & Jamie were great. Complete furnace replacement & conversion done in a day. Took old furnace with them too. Office group very nice & informational. Very happy with the entire team at E & V."
"Great installation team. They were very knowledgeable and personable, and did a great job installing my system. They cleaned as they went and gave me a reasonable expectation of what to expect as they worked. They then gave me a good explanation about how my new system works and how to take care of it. I'd definitely recommend them and the team who installed my hvac mini-split system."
"Had E&V install twin air source heat pumps and a total of 6 mini splits in my two story, modular built home of about 2000 sq ft overall. I received a site survey and quote from E&V and a second company, but was greatly impressed by Steve who did the site survey and estimate. The competitor came in at a slightly lesser cost, but Steve’s knowledge and no nonsense answers to our questions is what helped me decide to use E&V for this project. The install crew arrived on time and had a very fastidious work attitude, even while working in rain on 2 of the 3 days they projected for completion. Very professional install; they cleaned up “ on the go” as they worked; and we are very pleas3 with the product, the results, and the people who installed it. System is very quiet and the balance of temperature between rooms is seamless. Extremely pleased at this point. If you are looking to install heat pump systems, call E&V- I don’t think you’ll be disappointed. It’s a 5 star rating at this point."
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