Roc Nails & Spa 560 West Ridge Road, Rochester, NY 14615

"I've never in my life left a nail shop hating my nails so much. Terrible job. Not sure if it's because I've never been there before or if they just aren't that great. But my nails are terrible. First I didn't ask for a full set I just wanted a gel manicure. She starts cutting my nails and I'm thinking she's just making them even. Then she begins to sand them down etc and pulls out the plastic nails whoa whoa you just took gel polish off of my real nails why would you think I wanted fake nails. After disgust I let her continue. She does the French manicure and the polish isn't even. I believe she was upset when I told her I'm taking them off after the wedding because I don't like acrylic especially when I have healthy long natural nails. The acrylic is caked too thick and they aren't even. Very disappointed. Thank goodness I NEVER have to go there again. Wedding nails ruined. Sincerely a disappointed Bridesmaid from Virginia."

"I try my best to not complain. I have been looking a for a nail salon for a while, and every time I’m Dissatisfied. Another mail shop where they give you quantity over quality to make the most. The poor girl, had product all around my finger nail beds. She was going to keep it that way until I spoke up, they are completely lumpy my gel polish has bubbles in like four nails. I even showed a picture of the shape I was looking for, but looking at my nails they are completely in even the way the product was applied, you could tell she was self taught that was not a nail school graduate. Finally told her I was going to fix them at my own shop, I’m a cosmetologist who did nails for years. I must have really high standards I should’ve done them myself. I politely paid and left, god forbid you mention an issue it’s your fault and oh you moved or something-. I just want quality, I want my nails a certain way and I’m still searching"

"Lina, did such An amazing job on my nails today. She put in the time and effort in addition to making sure I had a great experience. Can’t wait to come back in 3 weeks!! Super satisfied with the overall experience!"

"The owner did an amazing job on my nails!! Super friendly, easygoing, and professional. She was really fast as well which I love because I don’t like sitting for a long time. I’ll definitely be back! Update: I LOVE THIS PLACE! Gabby did my nails today and is so sweet. kind and professional. Donna gives the best pedicures! They really care about you here. The only nail salon I’ve felt 100% comfortable in."