LeafFilter Gutter Protection

"I live in Rochester, NY. LeafFilter has been a lifesaver ( don't fall off the roof ) for about seven years. While installing a new metal roof, the gutters were damaged. So, I moved from 5" gutters to 6" gutters. LeafFilter gave me a great deal, and they have been a pleasure. Customer service is fantastic! In the past, during an inspection for some reason... They also replaced them at no cost to me."

"My sales guy David was very professional and informative which prompted me to purchase the gutter guards. The team installed new gutter guards AND new gutters as my old ones weren’t looking great for the same price!!! Thank you Leaf Filter!!"

"Overall the customer service is absolutely fabulous. From the call to the desk to have the warranty transferred and scheduling a service call to the wonderful friendly, informative and thorough service technician who inspected the gutters for repair and then repaired a week later. I couldn’t ask for better treatment from a company, besides the generosity that they provided for the service. It’s sad to say that you don’t see this very often anymore. I truly appreciate how well I was treated and how quickly everything was expedited. Amazing!!!"

"Beware of the outdated and pushy sales tactics used when trying to get a quote for their services. Called and made an appointment to have someone come out to the house. Sales Rep shows up shows up at 5pm, I walk him around the house showing areas I wanted a quote for and asked for a quote for full house and partial. I also was very specific with the Rep as I was walking around the house that I will not be making any decision today. Sales rep says he will do measurements and then wanted 10 minutes of my time to go over the quote. Turns out he goes through a full presentation with samples and a binder taking over 30 minutes to explain before getting to pricing. I find it odd in todays world where customers have all the information at their finger tips because of this thing called the Internet and Leaf Filter has a full website with all the sales info I could need which allows me to understand the value of the products (which is why I called Leaf Filter) but yet the Sales Rep has to waste 30 minutes of your time flipping through a laminated binder reselling on what you already know - what a waste of time (and waste of resources for a company who could just give quotes online - maybe if they cut some of their pushy sales people they can reduce the rates of their services). So after this redundant pitch the Sales Rep tells pricing and then tries multiple times to close to try and get you to sign up now. Once I told the Rep again that I don’t want to pursue anything right now and I would call if interested, he doesn’t let you retain the pricing sheet, he takes it from my hands as well as the drawing he makes of the house for the work to be done, says he has to turn that into his Manager when he doesn’t make a sale right away. He writes the main pricing down on a folder only. We end the conversation. About 10 minutes later, he tries knocking on my door AGAIN (which I didn’t hear) then calls my phone, then knocks on the door louder. I go to the door and he starts right off trying to pitch me again giving me some story that he spoke with his Manager and he was able to secure an even LOWER price than what he just quoted me 10 minutes ago, and again tried to get me to sign up now. This time I cut him off and told him I was not interested and closed the door. I cannot express how ineffective this sales tactic is. It shows a complete lack of respect for the prospect and I think it is so distasteful to give one price and then come back 10 minutes later and try and slash your price in HALF to get you to sign now. I want to work with Sales people who don’t waste your time and are straight forward with setting proper expectations with their prospect. Had I known an estimate would turn into an HOUR and 20 minutes of my time wasted in an evening I wouldn’t have scheduled it. Despite the product likely being great, this Sales experience leaves me not likely to ever place an order through them. Sad and disappointing."

"The best product for the best price by the best installers! With discounts for seniors and military. You can’t even tell it’s there until it rains… then the only run off is in the downspouts! It’s great! And no more cleaning out gutters - EVER!"