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BTPoxycrete
2075 Baseline Road, Grand Island, New York, United States
About the BTPoxycrete
BTPoxycrete is a versatile institution located at 2075 Baseline Road in Grand Island, New York, United States. As a general contractor, they specialize in providing top-notch construction and renovation services for residential and commercial properties. Additionally, they also operate as a home goods store, offering a wide range of high-quality products to enhance the aesthetics and functionality of your living space. With their convenient location and expert staff, BTPoxycrete is your one-stop shop for all your construction and home improvement needs.
Photos of BTPoxycrete
2075 Baseline Rd, Grand Island, NY 14072, United States
Opening hours of BTPoxycrete
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of BTPoxycrete
"I have never left a negative review before, but hope that this helps to warn others. Thomas is a bait and switch contractor. He shows beautiful photos of his work which are not reflective of the true end product. He takes pictures of a wet floor so they look beautiful and perfect, but that is not the true end product. He is using pictures of our floor as an example of his "flawless work" (his words), but it is filled with EXTENSIVE flaws. We contracted him to do our basement floor, He was supposed to fill cracks, level the floor, and do a reflective epoxy with top coat. He filled the cracks, but whatever was used has since expanded and can be seen through the epoxy. He did not at all level the floors. There are large holes throughout our ENTIRE floor. They are sharp on the edge and large enough to stick your small finger in. There are also three hardened globs within the top coat-large and sharp enough that our daughter cut her pants open and cut her leg on one. Within a week, the top coat began chipping and peeling and is chipped and peeled throughout the floor. He took our money and ran before we could see the finished product (told us to stay out of the basement so it could dry and set properly-conveniently enough time for him to cash our check before we realized how awful his work was and that he did not do what he said he would). He was combative when contacted about our concerns and stormed out of our house. We have had two reputable companies take a look at the floor. Both have stated that he did not level the floor, that he did not take necessary steps to prevent outgassing (what caused all the holes throughout the floor), and that he did not complete the top coat within the required timeframe which is why it did not bond properly and is now chipping and peeling. The only resolution is having the floor completely redone. Thomas is a fraud with low quality results and work ethic. Additionally, he left a mess behind. He left empty cans, gloves, and a large bag of garbage in our basement for us to clean up. He didn't bother putting up a tarp when working so dust got all over everything in the adjacent room. Save your time and money and go with a different company."
"Great company to work with. Great end result. Tom really knows what he’s doing and is great to work with from design all the way to final installation."
"We would highly recommend Tom from Poxycrete. He did our countertops in the kitchen and bathroom. What’s great is you get to design your own. Everything turned out beautiful. We absolutly love it. Highly,highly recommended. Also very resonably priced."
"I can’t say enough about Thomas and BTPoxycrete! We needed our kids’ school table refinished, as it had a rough surface that was very difficult to write on. Thomas answered the phone the first time I called, and he was extremely knowledgable about the process and what I could expect from the finished product. Even after working with him for only a short time, I could tell his work not only excited him, but he took great pride in the beautiful pieces he creates. Even though the project he was doing for me was small in comparison to his typical work, he took the time and attention to make sure it was perfect for us and our kids! He even asked for our kids’ favorite colors and made them the primary colors on the table! It is smooth, beautiful, and, most importantly, the kids LOVE it! Our new table is absolutely perfect, and Thomas truly is the best! Highly recommend BTPoxycrete!! We will most definitely be using them for projects in the future!!"
"5.0 star rating I cannot tell you how satisfied I am with the job they did on my kitchen counters. They are truly artists! They talked to me about my color selection and I changed my mind and decided to go with their vision of what would really make my kitchen stand out and make a statement!! It is incredible! Even my grandchild are impressed. It is a work of art. Their skills can't be matched. They worked fast and I had fast results and the clean up after was impressive! Will definitely recommend them and look forward to searching for another project for them to do!"
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