Arbordale Nurseries 11390 Transit Road, East Amherst, NY 14051

"Spent almost $400 here to support a local shop instead of a typical big box like Home Depot or Lowes where i usually shop. They had a variety of trees and plants, but the prices were a lot higher. I decided to buy 4 of the $80 dollar trees and a bunch of plants. Planted everything, including the trees in the same area along with 7 others from Home Depot (which sells trees for $20- $40). Out of all the trees planted, only two died from this store. Ok, that happens, I guess. The trees still have the tags on them from here, but I have long lost the receipt since i bought them early last year... called at least 6 different days and times to find the only person who could exchange the dead tagged trees for fresh ones. The 1 star is not because the trees died but after all that hassle I final got to Grace who in short said no receipt no credit or exchange and suggested I should buy new ones that are on sale right now. Buyer beware this place has the worst after you buy customer service. I'll stick to Big Box from now on."

"Purchased 4 plants, $350. Brought a beautiful oak leaf hydrangea back because leaves and flowered were dying within two days and mealy bugs all over plant. The assistant manager, grace, Said i was crazy. She told me to take it home and that it was fine. I did so much research and i had to pick out bugs and place them on the counter so she could see them. She agreed and I got zero recommendation from her. Said I could not return or replace plant. Apparently they also had to get rid of of all the hydrangeas too. I asked that the owner call me to discuss this, and nobody called me back. I started a new garden bed and had no other plants so this was the only place they came from. Disappointed"

"I had the best experience with this nurseries this week. I brought in a 20year old peace lilly from my grandma's funeral. It was in a massive pot but needed to be split and repotted. Jean was so kind and caring and spent hours taking care of my plant and splitting it into 5 different pots. First class service. I will be a customer for life! They also sell traegers and pellets. If you but enough... You get a better price on traeger brand pellets than on Amazon! Thank you Jean!!!"

"Arbordale nursery knocked it out of the park again. Steve designed and planted flowers to compliment my arbordale waterfall. What a great guy. The finishing touches complete this project. What a great guy Thanks ."