LL Flooring 8619 Clinton Street, New Hartford, NY 13413

"LL Fooring is my go to for floors. As a contractor we rely on the staff to inform us of what's new out there and LL Floorings staff does just that. I can have my customer go in and look at flooring options and count on the staff to help. I never have to wonder what's going on with my orders either because they keep me well informed and they keep me up to date on an sale or promotion. Great place to work with.."

"Store staff was knowledgeable and courteous. Assisted me in loading the product. Excellent service."

"Dealing with LL has been an absolute nightmare. I waited 5 weeks for my new floors. On the final my contractor discovered that the stair tread and riser for the final step arrived damaged. It's now been two weeks and they are still unable to tell me when replacements will arrive. I'm now left with an unfinished staircase for an unknown amount of time. Of course they're unwilling to return my money either."

"Mick and John at the New Hartford, NY store are amazing! They have made my floor purchases easy! They are professional and extremely knowledgeable! They have so many choices of flooring, all the moldings, stair treads and all the supplies needed to complete your project. I strongly recommend everyone to purchase all your flooring with Mick and John !!!"

"I purchased a flooring material and was told to get extra so you will have enough. We had two rooms to do and I told them I was going to complete one room before starting the second room, “no problem “ . I go to return the “extra” I’m told this particular flooring has only a 90 day return. Well guess what it’s 110 days! What happened to the “no problem “! #1 Get it in writing! #2 don’t believe them! #3 Never go to this store, do business with good local people. Less than one day after being refused return they contacted me and we worked the problem out. They do state behind their words!"