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Astoria Laundromat & Cleaners
28-09 24th Avenue, Queens, New York 11102,
About the Astoria Laundromat & Cleaners
Astoria Laundromat & Cleaners is a trusted laundry facility located in the heart of Astoria, New York. Conveniently situated at 28-09 24th Avenue, our establishment offers top-quality cleaning services for all your laundry needs. Whether you need to wash your clothes, bedding, or other household items, our professional staff is here to help. With state-of-the-art equipment and a commitment to customer satisfaction, Astoria Laundromat & Cleaners is the go-to destination for all your laundry needs in New York City.
Photos of Astoria Laundromat & Cleaners
28-09 24th Ave, Queens, NY 11102, United States
Opening hours of Astoria Laundromat & Cleaners
Monday:
08:00 - 22:00
Tuesday:
08:00 - 22:00
Wednesday:
08:00 - 22:00
Thursday:
08:00 - 22:00
Friday:
08:00 - 22:00
Saturday:
08:00 - 22:00
Sunday:
08:00 - 22:00
Reviews of Astoria Laundromat & Cleaners
"I have been coming here for several years. I like the service they do. Everything is very clean. The staff take very good care of my clothing. I drop my stuff off and pick it up perfectly folded in the bag. It looks as nice as a Christmas gift since they neatly take care of my laundry. This place definitely deserves 5 stars for the great job they do."
"The location is great for me but the worker's attitude, except for the one with curly hair (sorry, I don't know the name), is the worst. They have no bedside manner AT ALL. I initially thought it might be because of language barriers but nope. I understand the job is boring for them, etc. but it is not the customer's fault. The machine prices are higher which I would not mind if the staff was courteous. Even though there is minimum interaction with laundromat staff for most people, to say someone is rude goes a long way in a business of this type. If you can, go somewhere else (also, having coin machines is so outdated). There are closer laundromats that accept cards and look nicer."
"The money machine inside wouldn't accept the four separate five-dollar bills I tried and I asked the attendant for help. My laundry was in the machine and I had put the detergent in. I couldn't take it out of there anymore and I had to make it work somehow. The woman very sternly told me that she didn't have any money to exchange for mine. I remained polite and asked for a solution, saying that my laundry was soaked in detergent, that I couldn't take it back and that from then on it shouldn't be my problem alone. The woman in charge was again rude and said that it wasn't her problem either. After 4-5 different attempts, the machine accepted two coins. I'm not blaming anyone, these things can happen, but the staff should handle the situation more gently. At the end of the day, you have a customer who has been victimized and if there is nothing you can do, you can at least do what you can do instead of being accusatory in the face of the customer's victimization. I already came with 4 different 5 dollars in case the machine wouldn't accept some of them. It shouldn't be too hard to say I'm sorry, I can't help you. To the owner; please fix the machine or educate your employee to solve the problems caused by the machine."
"The cleanest and most reliable dry cleaners I’ve been to. Definitely can’t go wrong with putting your trust into them. Every time I leave my clothes smell so fresh and good as new. You are getting your moneys worth!"
"Beware DROP OFF ...STOLE MY $100 NIKE TECH PANTS! 1st off let me say this review wouldn't have been written had the owners apologize and provided proper Customer Service. I would never want to jeopardize someone's business. After realizing that I was missing the pants I called the establishment and was told I would receive a call from the manager "Joyce" .... I waited a few day, no call back but a text saying they would look into on it Aug 27th again way over a week! After calling the laundromat with no one picking up I decided to stop in and take pictures to write this review because at this point the owners didn't show they cared enough. The same day I came in 31st Aug is when I heard from the owners or managers because they were mad I told the worker I was writing a review. They called my phone yelling telling me to stay away and the owner has heart issues..... She shouldn't have thought about this when she called me yelling. I never wanted to leave a negative review but it only fair to let ppl in this neighborhood to go to another laundromat because you may have clothes go missing. Trust me I won't be back there are closer establishments I choose to use this one. Treat people right because you never know who is walking into your store!"
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