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JULIETTE
247 West 87th Street, Manhattan, New York, United States
About the JULIETTE
JULIETTE is a premier laundry institution located at 247 West 87th Street in New York, New York. With a reputation for excellence in garment care and customer service, JULIETTE offers a wide range of laundry services including washing, drying, folding, and dry cleaning. Their experienced staff uses state-of-the-art equipment and eco-friendly products to ensure that your clothes are treated with the utmost care and attention. Whether you need to freshen up your everyday attire or have delicate fabrics that require special care, JULIETTE is the go-to destination for all your laundry needs in the heart of New York City.
Photos of JULIETTE
247 W 87th St, New York, NY 10024, United States
Opening hours of JULIETTE
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 17:00
Sunday:
Closed
Reviews of JULIETTE
"BIG WARNING. Highly suspect the other reviews are paid. Update / Note that they even don't reply to negative reviews. They just pay family members or friends to write more positive reviews. Such pathetic company, don't fall for it. It's absurd: I became a customer because I loved the website, the app, the style, the adorable details etc. It's outstanding and looks like they love what they're doing. But the cleaning quality is just ridiculous – and when I complained I got the most pathetic answer ever! I was with Rinse before, which is really not perfect since it's just an anonymous mass-laundry-service. But I never got white clothes back like from Juliette. They looked like they weren't cleaned at all (!). See attached photo, and that's just an example; all white clothes looked like that. Also, you can't choose the detergent; they don't have a softener (at least you can't select it in the app, and nobody asked me) or dryer sheets. They apparently don't bleach the whites. It's just worse than all the others. But even worse: I complained because my clothes were not clean (which is – I guess – a reasonable complaint). I would always share the email I sent them so you could see I wasn't rude. I was somewhat surprised because they have such good reviews, and I initially liked their service and didn't expect THAT bad quality. First, they didn't answer at all for days. And then the CEO wrote, "I've issued a complete refund of your order. I apologize that we could not live up to your expectations. Perhaps Rinse is a better fit for you. Many thanks for your temporary trust." That's it. What is that?! A company is actually offended when a customer complains because the clothes are not clean?! NO company that cares about its customers would handle it like that. And that's just a fact. So it looks like the whole style is fake (maybe somebody on the team is just a good marketing person), and the rest is careless and probably based on paid reviews and good marketing. Be careful."
"As a fashion designer, my launderer is very very important to me! I love how much care goes into Juliette, and how easy it is to request a pick up via their app. I trust them with all my laundry + dry cleaning, even for all my delicate silks, velvets, and down pillows! Thanks Juliette!"
"I have been living in NYC for 16 years and have had a hard time finding a reliable laundry service that didn’t have a million fees attached and not seeing them till you checked out. Juliette allowed me to send my own soap. They sent home not one but two bags! I’m definitely going to use them again. I finally found my laundry service."
"I am obsessed with Juliette x Alex Cunha laundry bag. There is nothing this bag cannot fit, it’s water proof and the drawstring closure is clutch. There’s also a side pocket for my phone and card case while I’m running around. I love it for traveling and keeping my dirty clothes separate from the clean ones & safe. And the beach! The options are endless!"
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