Shark Kleaning LLC

"Communicated and arranged cleaning with Katrinau via text. Overall, I would say my experience with Shark Katrina was reasonable. We had to reschedule initially due to a last minute family emergency from one of her employees. I arranged for a deep cleaning of my kitchen and bathroom only. Bathrooms were fine. Kitchen was okay upon initial inspection, but looking deeper, I realized not all the cabinet doors were cleaned. Also, It seems the rags they used were not always properly cleaned before reuse, so in certain areas there was wet dust residue that I had to go back and rewipe after Katrina left. Finally, and why I rated my experience 3 stars, Katrina brought a new employee with her. The employee messed with my door lock upon arrival, which I’m not sure why she even felt the need to touch. I had not realized this until after Shark Kleaning left and I was locked out of my apartment and had to call the locksmith. This cost me an additional $250 on top of my cleaning fee. Katrina works hard but with her busy schedule, little details might be missed, like with my experience, so if you are going to use Shark, make sure you stay on top of everything so you won’t leave disappointed like I was."

"This is a ridiculous and irresponsible company that I would never ask anyone to use it. We have scheduled a move-in cleaning service at 9am, and I have prepared everything for them to come. However, I received a call at 7:45am and told me that they have to cancel my schedule because one of their cleaner is sick and cannot come to do the cleaning. I totally understand something may happen. However, we've prepared and planned to move in asap, but we have to delay everything, and we've to clean it ourselves. They never think about give us another day as compensation because it is totally their responsibility. What a ridiculous company. NEVER try to use this company!"

"First time trying a cleaning service, and I'm so happy I did. Shark did an excellent job cleaning my 3 bedroom home, and I will definitely book them again. The booking process was very easy, the 2 cleaners arrived on time, and were very professional & thorough. Looking forward to using this service again next month for the holidays."

"This was my first time using this service, I called them at the very last minute to schedule a cleaning for Saturday. The lady on the phone said that they were fully booked, she was able to schedule me for a late appointment, I was very happy with the service that they provided. They were very detailed oriented, use their own pet friendly products and was very professional. I normally never write reviews but I think this company did a excellent job at cleaning my home."

"I contacted Shark Kleaning off a whim and I am so happy I did. They were able to fit me in the same day I called. Stephanie and Katrina were professional and very thorough. They cleaned 3 bedrooms, 2 bathrooms, the kitchen, living and dining room area. Every mirror was sparkling and I was very happy with the work they did. I will definitely be calling them back."