D&C Commack Cleaners 6230 Jericho Turnpike, Commack, NY 11725

"Always friendly high quality service and results."

"The greatest"

"Brought my wedding dress to this cleaners to get cleaned. Reviewed with a the guy at the counter that everything will be cleaned and won't be damaged. I go back two weeks later to find the jewel belt completed OBLITERATED. It was a $700 belt!! He said it's fixable and he will fix. I go back this past Wednesday to a HOT MESS of a belt. Like he sewed it back on in a random pattern. It looks absolutely horrendous and so many jewels were now missing from the last time I saw it at the original pick up date! I was so upset and was showing him pictures of when it was dropped off, with the belt fully intact. He has the audacity to say "you must of damaged the belt before bringing it" and started YELLING at ME!!! He took the receipt and crumpled it up and said "I won't charge you for the cleaning." I said he has to pay for the belt and again he started screaming at me. I told him if I had damaged the belt before dropping it off, then why weeks ago when I went for the first pick up did he apologize and say he'll fix it?! Horrible service, horrible outcome, horrible employee/owner! We used to use him for my husbands suits and other dry clean items. Will never be going back to this facility. The best part was when he showed me how he cleans wedding dresses - he puts them in a mesh bag!!! Which perfectly explains why the jewel belt got caught on his bag and completely got ruined. He refused to admit any responsibility. Other customers were walking in while I was trying to review the issue and he kept pushing me off and trying to take the next customer. Even the next customer was like "um you still need to speak with her and not come to me!" When I left - the other customers literally said to me as I was leaving "that's not right, I'm so sorry about your dress, this guy is awful!""

"Honest! Dropped off a jacket with money left in it. They called me to come pick it up! It was a pretty big amount and it was all there . I will always be their customer"