Party City
About the Business
Party City is a one-stop shop for all your party needs, conveniently located at 5500 Sunrise Highway in Massapequa, New York. Whether you're looking for costumes, decorations, tableware, or party favors, Party City has everything you need to throw the perfect celebration. In addition to their wide selection of party supplies, Party City also offers a variety of clothing, food, and home goods to help you prepare for any occasion. Visit Party City today and get ready to party in style!
Photos
Location & Phone number
5500 Sunrise Hwy, Massapequa, NY 11758, United States
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
8:00 AM - 8:00 PM
Sunday:
10:00 AM - 6:00 PM
Reviews
"Lots of selection and ideas for a party. Most of the place is managed by kids and the one person over 20 years old is usually grumpy. But who cares because you get what you need"
"Worst party city i’ve ever been to. On other occasions i was not able to find what i was looking for bc the store was such a mess. Also pretty expensive, but i guess that’s inflation for you. Anyways, back to what pushed me to write this review.. I raced over there today to make a return of 1 item. I knew i was cutting it close as my ETA was to arrive 5min before closing. Nonetheless i arrived with 3 minutes to spare. Just as i was getting out of the car i saw the manager locking the door when it was still technically supposed to be open. I still walked up to the door anyways to see if they would be willing to help since it was before 6pm and it was just a return. But now this is where i got really upset.. I understand, it was probably a slow Sunday and they all just wanted to go home, i get that kind of thing. But i would’ve appreciated an appropriate response saying im sorry but we closed early because blah blah blah. You know? However, what i received instead was being completely ignored by the manager. And then a younger woman who was working there started hand motioning through the window signaling that they were not gonna help me. Fine. But it just really really really irked me the way she found it funny that i raced all the way there and she was able to just laugh and wave me away. She was super smiley and giggly while it was all happening. Also after when she left the store a few minutes later. And it just made me really angry, ruined my whole day honestly. They weren’t even supposed to be closed yet. Any job i’ve worked like that, if we closed at 6, we work open to the public till 6, and then close and i would be scheduled till 7 to allow time for closing and clean up. I imagine that’s how it’s supposed to work there too. But whatever, maybe not. At this point im just extremely upset and ranting, but i hope this review will at least result in those workers being spoken to about professionalism at work. It was not cool, really rude the way they handled it. I could just feel the way they enjoyed turning me away."
"I ordered a 6 pack of latex balloons for a party and got it 14 hours in advance. I paid extra per balloon for “Hi-float” which is supposed to last 24+ hours. By the time of the party 14 hours later, only 2 of the 6 balloons were floating. That’s besides the fact that the last balloon that was blown up was done by the manager (the rest done by another employee) and I saw him fill the last one up without any Hi-float. I asked him if it had the hi-float in it and he said yes. Lo and behold one of the 5 non-floating balloons was the size of a lemon by the 14 hour mark and there was no liquid present. So I know he straight up lied. I went back some days later and Dylan was very helpful and helped me get a refund but I had to request the manager refund the package. He didn’t even say a word to me meanwhile he was standing right next to the register but knew the situation. Didn’t even bother to acknowledge anything. Then Dylan told me their policy is that I show up when the balloons are deflated as proof even though I took photos and it was an 8am party and they’re not even open besides I can’t leave work for some balloons, not his fault at all but the stores policy is absurd. Dylan was helpful and had great customer service. Thankfully I got some money back considering the balloons cost $7+ then an extra $2 per balloon."
"This place was a disaster. The store itself was in shambles and the staff was incredibly unfriendly. It was if asking a question was against the rules - seriously not a fun experience for what is supposed to be a party store. The inside of the store was a complete mess, not well stocked, dark and dismal. Wasn't a fan and would rather shop at a different location."
"I LOVE PARTY CITY!!! They have all your heart desires for parties, entertaining, catering, decorations, etc.!!! Holiday dinners have me seating at least 20+ of my family members, which I thoroughly love. But the dishes, upon dishes, just get out of hand. What I've been doing, thanks to Party City, is buy their premium plastic dinnerware. With the various patterns offered, you can get a different set for each formal, or even informal, dinner party. I used this option for the first time a few years ago at Thanksgiving. I had a houseful of guests, all of whom have never been at my dinner table before. The compliments I received were so flattering. When we finally sat down, my guests we shocked to see that the dinnerware was not China! What a major coup! I've been using this option ever since. The plates, along with the flatware, and coordinating glassware, stemware, serving platters, everything possible in a collection, make beautiful tables, and are absolutely gorgeous for formal parties! We had an engagement party in our backyard some time ago, with everything from Party City! Here were some of the remarks! "This could have been in a formal hall", "Where did you get these place settings? They're simply gorgeous!" "You could NOT have had a more beautiful reception had it been professionally done!" Party City is a monthly trip for me, and always will be."
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