Trustco Bank
7 Clifton Country Road, Clifton Park, NY 12065
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 3:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Photos
Location & Phone number
7 Clifton Country Rd, Clifton Park, NY 12065, United States
About the Business
Trustco Bank, located at 7 Clifton Country Road in New York, United States, is a trusted institution offering a range of banking and finance services. With options such as Home Town Investment Checking Accounts, Home Town Savings Accounts, and Home Town Business Checking Accounts, Trustco Bank aims to provide innovative solutions to help customers achieve their financial goals. Voted #1 Bank in the Capital District and recognized for its exceptional service, Trustco Bank is a reliable choice for all your banking needs. With over 140 convenient locations and state-of-the-art mobile app features, Trustco Bank makes banking easy and accessible. As a member of the Allpoint ATM Network, customers have access to over 55,000 surcharge-free ATMs. Trustco Bank also offers mortgage services, home equity credit lines, and Individual Retirement Account (IRA) options. Committed to giving back to the community, Trustco Bank supports various charitable organizations and recognizes individuals making a positive impact through the Trustco Bank Hall of Fame. Come home to Trustco, your Home Town Bank.
Reviews
"Branch manager is very unprofessional and disrespectful. Have had previous unpleasant experiences with this woman in the past, but nothing like this before. Reported by multiple people multiple times in the past, but has still somehow sustains her position as branch manager. Went into this branch to put in a travel advisory, walked away being questioned and insulted about how i'm going to travel with only such amount of money in my account, trying to get me to open new accounts when I had never came to the branch to do so. Walked away disrespected from this same woman on three different occasions now and will never go back again."
"Indian lady thinks she owns trustco needs a reality check you can’t just tell people to leave when the questions get hard or force my company with me to open bank accounts very sad hopefully they remove her"
"Trustco is my parents bank. They always go to the one on Rt146 in Clifton Park (they LOVE that branch) but we needed a special signature so I had to bring my 90 year old father to this one. Branch manager was beyond RUDE! She is a terrible representation of the Trustco brand. If my dad ever needs a special signature again we will find another way to get it. Will NOT ever go to this branch for anything."
"If you need a notary and are not a customer they plain refuse to do it (even though before they would just charge $), just go to Bank of America next door and you don't need to have an account for them to do it."
"Terrible service. I've been banking with Trustco Bank for years without conflict, Until I went here. I went to cash a payroll check and they ran my balance in the system normally from a checking account. When running the balance the individual assisting me started to talk about how much money I had with her coworkers. I had a normal amount of money according to the agreement but they refused to cash my check because apparently they can't cash anything but Trustco Bank checks; completely idiotic due to the fact I've went to other locations and they cashed it with no conflict. No confidentiality here plus they're extremely judgmental. Never in my life I have been so displaced. Extremely unhappy, Will be doing my banking at other locations from now on. Want to get humiliated, and judged than go here; If not go to another location."
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