Precision Water Works Inc
576 Long Island Avenue, Deer Park, New York, United States
About the Precision Water Works Inc
Precision Water Works Inc is a leading general contractor located at 576 Long Island Avenue in Deer Park, New York, United States. Specializing in water works and related projects, our team of skilled professionals is dedicated to providing high-quality services with precision and attention to detail. With years of experience in the industry, we are committed to delivering exceptional results for all of our clients. Whether you need water system installations, repairs, or maintenance, Precision Water Works Inc is the trusted choice for all your water work needs.
Reviews of Precision Water Works Inc
"Great company! I have been using them for close to 10 years. Family run business with great customer service. Very knowledgeable & reliable."
"We used precison water works to install our sprinklers over a year ago and couldn’t be happier. They walked around with us to figure out the best set up and explained everything first. It’s a great, honest company. We still use them to open and close each year and highly recommend!!!"
"The customer service at Precision and their quality of work is excellent. They installed systems for my own family and other family and friends. Their prices are competitive, they are reliable, and I highly recommend them."
"We have been using precision water works for years. They are a great family owned company. They are dependable and provide great service at a very fair price. On the rare occasion I have issues with my sprinklers, they come out to address the situation in a timely manner. Our turn on/blow out services are always prescheduled and done on time. It’s a pleasure working with them."
"I have been a customer of Precision Waterworks for about 20 years and I have no idea what has happened to them. They installed my in ground sprinklers and have maintained them for all these years. At the beginning of this year, I received a letter from the company saying that all business had to be paid for in advance or they would not come out and service your account. I called to question it and they said it had nothing to do with me as I have always paid my bills on time, but they had been burnt by some customers and that they decided to institute this policy. When I spoke with other people about this, they suggested I should start looking for another company because no companies out on the island had this policy. I decided to continue with them because of the long relationship. My appointment for spring start up was made for April 6th and I also told them I was putting in a patio and that I needed someone to come out to give me an estimate on what needed to be changed around. I was told that someone would be there at 9am. At 9:50 on the morning of the 6th, I called their office to say that the person had not shown up yet. Of course the excuse was stuck in traffic, but from Deer Park to my house would take about 40 minutes, so if someone left at 8am, they would certainly be here by 9. Anyway, I gave the worker check for the work being done that day and he said I would have the estimate in a few days. A few days went by and I happened to be on the side of the house where the water cutoff switch, etc. was located and I saw that water was leaking from a metal piece. I called Precision and was told that someone could come out to take care of it on Monday April 25th. I made the appointment and was very angry that it was going to take that long. I was changing buckets of water every 5-6 hours so that it would not keep going back to my house. I called again to see if they could move it up and they said no! I received the "estimate" for the new work which was $374. and I sent them a check. I called and was told that the earliest the work could be done was May 16th. I asked if it had anything to do with getting the payment first and they said no, but I wasn't sure. I asked for me to be called prior to the worker getting to my house as I have a job and just can't wait home all day. They finally came this past Monday and just rang the bell. Luckily I had just walked in, but the worker said he didn't have time to call. He then told me I needed a special part and he did not have it nor did any other trucks in the area. He went back and soldered it and that this would take care of the problem. I was told there would be no charge for this. I said there should be because the leak started after the work was done by Precision to begin with. I asked if I could possibly get the other work moved up. The worker said he would call in and ask and that someone would get back to me that day. Of course, I never received a call on Monday. I called on Tuesday and told the woman who works there that I never received a call. I questioned about if waiting for a check to clear had any meaning as to whey I was given an appointment almost a month out. She replied that this is their busiest time for them. I understand that, but perhaps there should be more staff to take care of their customers. I told her I was upset with how I had been treated in the past. The woman told me she would check with the owner and get back to me about a possible earlier date. She called back about 1/2 hour later and told me that she was returning my check and that they would no longer be taking care of my sprinklers!!! I was appalled about how this whole situation was handled and think the company should be nicer to their customers. They are certainly not gracious and deserve to lose many customers. Thanks so letting me tell my story."
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